Jonathan Terrero
Jonathan Terrero at 495 Mazda
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Jonathan Terrero | Page 69

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

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4.9
699 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

14 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.9

699 Reviews

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699 Reviews of Jonathan Terrero

December 22, 2020

Dealership Rating
Employee Rating

Bob was very professional, polite and friendly. This is the best dealership I ever worked with. They paid attention to details and explained things very clearly. Highly recommended it to others. More

by misterxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Ghandchi , Michael Myett, Bob Scatamacchia

December 22, 2020

Dealership Rating
Employee Rating

Great experience, nice environment. This is the best car dealership I ever worked with. Friendly staff and in depth knowledge, fast and professional, highly recommend it. More

by misterxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Ghandchi , Michael Myett, Bob Scatamacchia

December 20, 2020

Dealership Rating
Employee Rating

As always they let me know what service was needed. Did that service well and expediently. And were friendly and courteous throughout the process. I couldn’t ask for more. More

by PATRICK.JAMES.SCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 17, 2020

Dealership Rating
Employee Rating

Greater dealership experience. I have visited the 495 Mazda twice and received exceptional customer service. Though both visit was for a regular oil change but the clean environment and professionalism o More

by Christopher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

December 16, 2020

Dealership Rating
Employee Rating

The service crew and staff were very accommodating and the work done was completed in a satisfactory timeframe. It was an excellent experience had overall. More

by dagnabit78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 15, 2020

Dealership Rating
Employee Rating

495 Mazda took my concerns seriously, listened to me, and didn't stop until they'd figured out the issue with my car. I am completely satisfied with my service & will keep bringing my car to them! More

by kate3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

December 10, 2020

Dealership Rating
Employee Rating

Came to have auto start installed.. the job was done well under expected time by a few hours, loaner was premium quality. Service personnel professional as always. More

by amurphy2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 09, 2020

Dealership Rating
Employee Rating

This was my first time getting my car serviced at a dealership - I bought it used (private party) earlier this year and brought it in for a recall. I had heard a lot of bad things about dealerships, so More

by John R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

December 05, 2020

Dealership Rating
Employee Rating

Took an hour and a half for an oil change. Several employees, including the man helping me process the oil change, weren’t wearing their masks correctly over their nose. More

by dazee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 03, 2020

Dealership Rating
Employee Rating

Professionally handled from the moment I arrived until the service was complete. I was kept informed of the service progress and the informed of potential issues. More

by DJADUAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

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