Dealership Experience
4 yrs, 11 mos
Industry Experience
14 yrs, 1 mo
Languages Spoken
Spanish
699 Reviews
Write a Review699 Reviews of Jonathan Terrero
December 22, 2020
Bob was very professional, polite and friendly. This is the best dealership I ever worked with. They paid attention to details and explained things very clearly. Highly recommended it to others. the best dealership I ever worked with. They paid attention to details and explained things very clearly. Highly recommended it to others. More
Other Employees Tagged: Sean Ghandchi , Michael Myett, Bob Scatamacchia
December 22, 2020
Great experience, nice environment. This is the best car dealership I ever worked with. Friendly staff and in depth knowledge, fast and professional, highly recommend it. dealership I ever worked with. Friendly staff and in depth knowledge, fast and professional, highly recommend it. More
Other Employees Tagged: Sean Ghandchi , Michael Myett, Bob Scatamacchia
December 20, 2020
As always they let me know what service was needed. Did that service well and expediently. And were friendly and courteous throughout the process. I couldn’t ask for more. that service well and expediently. And were friendly and courteous throughout the process. I couldn’t ask for more. More
December 17, 2020
Greater dealership experience. I have visited the 495 Mazda twice and received exceptional customer service. Though both visit was for a regular oil change but the clean environment and professionalism o Mazda twice and received exceptional customer service. Though both visit was for a regular oil change but the clean environment and professionalism of the staffs was great. More
December 16, 2020
The service crew and staff were very accommodating and the work done was completed in a satisfactory timeframe. It was an excellent experience had overall. the work done was completed in a satisfactory timeframe. It was an excellent experience had overall. More
December 15, 2020
495 Mazda took my concerns seriously, listened to me, and didn't stop until they'd figured out the issue with my car. I am completely satisfied with my service & will keep bringing my car to them! didn't stop until they'd figured out the issue with my car. I am completely satisfied with my service & will keep bringing my car to them! More
Other Employees Tagged: Paul Deziel , Cesare Singarella
December 10, 2020
Came to have auto start installed.. the job was done well under expected time by a few hours, loaner was premium quality. Service personnel professional as always. under expected time by a few hours, loaner was premium quality. Service personnel professional as always. More
December 09, 2020
This was my first time getting my car serviced at a dealership - I bought it used (private party) earlier this year and brought it in for a recall. I had heard a lot of bad things about dealerships, so dealership - I bought it used (private party) earlier this year and brought it in for a recall. I had heard a lot of bad things about dealerships, so I was a bit guarded. If there are dealerships like that, this isn't one of them. I sent in the request for service through their website and they called me the next business day to schedule an appointment. I was in and out in 20 minutes, and they didn't try to sell me a thing. The next time I DO need to buy something, I'll be sure to come back. More
Other Employees Tagged: Paul Deziel , Cesare Singarella
December 05, 2020
Took an hour and a half for an oil change. Several employees, including the man helping me process the oil change, weren’t wearing their masks correctly over their nose. employees, including the man helping me process the oil change, weren’t wearing their masks correctly over their nose. More
December 03, 2020
Professionally handled from the moment I arrived until the service was complete. I was kept informed of the service progress and the informed of potential issues. the service was complete. I was kept informed of the service progress and the informed of potential issues. More
Other Employees Tagged: Paul Deziel , Cesare Singarella