Jon Wilson | Page 61

Lovin my Subarus since 1987! My first experience with this dealership was when it was owned by Duke Gold. I stayed with the dealership after it became Falcone Subaru because of th My first experience with this dealership was when it was owned by Duke Gold. I stayed with the dealership after it became Falcone Subaru because of the personal care and treatment I have always received. I consider Ryan and Steve in the service department more than just my professional contacts....they have become my personal friends. I recently purchased my 5th Subaru(4 with Duke Gold and Falcone), and I had an absolutely amazing experience with my sales representative John Franks. He not only did everything to make my buying experience one of the best(if not THEE best!) purchases I have ever made, but he has become a personal friend, too. The family-like atmosphere at Falcone shines through the entire dealership. I own my own business, and I recognize and appreciate good service. I have recommended Falcone Subaru to more than one of my friends, and I will continue to do so! Thank you for your commitment to service and fairness. I hope LOTS of perspective buyers read this testimony and that they give Falcone Subaru a look because of it. Keep doing what you do...you do things the RIGHT way!! "Dr Sue" Bartz More

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new car sales Just want to let everyone know what a great experience my wife and I had at Falcone Subaru. Too start with, you couldn't ask for a better salesman th Just want to let everyone know what a great experience my wife and I had at Falcone Subaru. Too start with, you couldn't ask for a better salesman than John Frank. Very pleasant to deal with. We were impressed with the hole dealership. From John, all the way to Mr. Falcone. It has changed our opinion about buying a new car. You can bet Falcone Subaru will be our place for new cars and service. I know this sounds like a commercial but it is the truth. I'm happy to say this sales took place on 7/ 29/16. We plan on all of our service done at this dealership also. Be smart check with John at Falone Subaru. SHE LOVES HER SUBARU ! More

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Church review. This is our third new Subaru purchased at Falcone. Our sales person is Tiffany Compton, and to be honest she is the reason we continue to drive the 55 This is our third new Subaru purchased at Falcone. Our sales person is Tiffany Compton, and to be honest she is the reason we continue to drive the 55 miles for our Subaru. Tiffany is very professional and honest. She is not high pressure and works with you to get what you want. I highly recommend Tiffany and will continue to work with her in the future. If possible I would rate her way above a 10. More

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Trading in my Jeep for a new Suburu Forester We had a wonderful experience here. Every single person that we worked with was extremely helpful and answered all of our questions patiently. It was We had a wonderful experience here. Every single person that we worked with was extremely helpful and answered all of our questions patiently. It was such a relaxing and easy experience! More

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Falcone Volkswagen This was this easiest car buying experience we've ever had. All of the folks at Falcone made us feel like we were family! We will HIGHLY recommend Fal This was this easiest car buying experience we've ever had. All of the folks at Falcone made us feel like we were family! We will HIGHLY recommend Falcone to all of our friends and family for their new or used car purchases. We will look at Falcone first for any future purchases! More

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Fine place to buy a car Good people, excellent experience ,honest and cheerful atmosphere. Knowledgeable sales people that understand the customer is looking for quality and Good people, excellent experience ,honest and cheerful atmosphere. Knowledgeable sales people that understand the customer is looking for quality and value. They understand their product ,financing and their customer. More

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Exceeded Expectations! Bert Nickelsberg went out of his way to be helpful. We first started talking to Bert in 2014 about replacing our well used 1997 Jeep Grand Cherokee Bert Nickelsberg went out of his way to be helpful. We first started talking to Bert in 2014 about replacing our well used 1997 Jeep Grand Cherokee (had since new) with a Subaru. We probably were not the easiest customer to deal with. We had lots of questions and concerns. Bert stuck with us throughout the whole journey. In March of 2016 we purchased a 2016 Subaru Outback 3.6R. Jon Wilson in the Finance department explained our best options and was very helpful. Bert and the Flacone team really treated us well. Next up we will replace our VW-- It still has many trips around the block left but when it is time we will look forward to working wit Bert and the Falcone team again. More

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Excellence!!! Excellent, low key, honest sales help with my new car purchase. Questions were answered patiently, promptly, and accurately with no pressure to decide Excellent, low key, honest sales help with my new car purchase. Questions were answered patiently, promptly, and accurately with no pressure to decide or buy. Thank you for the best and easiest car buying experience I've ever had! The whole process was painless and actually enjoyable. It's been much appreciated. More

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Respectful, Pleasant and Peaceful This was the most respectful, pleasant and peaceful dealership I have ever dealt with. I have dealt with a lot of dealerships over the years acr This was the most respectful, pleasant and peaceful dealership I have ever dealt with. I have dealt with a lot of dealerships over the years across the country (Indiana, California and North Carolina) and even in Japan. I went to Falcone Volkswagen Subaru & Saab to look at a 2012 Chevy Impala LTZ. When I pulled in I was expecting to be hounded like at many dealerships, however it was completely the opposite. I was able to look at the car for approximately 10 minutes without being bothered. After I was done, I walked inside and was greeted with the upmost respect I have ever had at a dealership. I was brutally honest with the sales representative and told him "as a Medically Discharged Veteran I don't have a lot of money and I can't afford a payment because I'm also a single father with custody of my daughters." The sales representative and I talked for about 15 minutes to try and come up with some solutions on the car. After the time we talked he made a phone call. Mr. Falcone came to the office and the three of us talked and came up with a solution. The sales representative could have been like most in this state and nationwide and laughed at me like the others did but he didn't. They (Mr. Fitzgerald and Mr. Falcone) were very sincere, very respectful and very understanding of my situation. This dealership deserves more than 5 stars for a rating but I can't add more stars, but I can tell you they have earned my respect and future business. Thank you Mr. Fitzgerald and Mr. Falcone for an amazing, respectful and stress-free experience. Very respectfully, B. Weaver More

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Awesome people! They were great to work with! I have high expectations anyway since I've been in the car business for 10+ yrs. Started by seeing the car on Autotrad They were great to work with! I have high expectations anyway since I've been in the car business for 10+ yrs. Started by seeing the car on Autotrader. Sent an email thru autotrader and was answered quickly by Angie. I live over 3 hours away and wanted to work numbers before driving that far. She emailed back and forth with me answering all the questions I had asked and worked out the numbers for me. We agreed on price and trade value thru email and I came in a few days later to finish up paperwork. Chase the sales manager there was great too. Really laid back atmosphere which I really like. Will come back if I ever need another VW. More

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