Jon Thompson | Page 4

Expectations Yesterday we picked up our brand new RAV4. We ordered the vehicle back in May and it needed to be built in Canada so we knew it would take a while. W Yesterday we picked up our brand new RAV4. We ordered the vehicle back in May and it needed to be built in Canada so we knew it would take a while. We dealt with Brian Rea through the whole process and from start to finish he was fantastic to work with. He called routinely to keep us informed of the progress and was always very helpful with any questions we had. We are absolutely in love with our new car! It is everything Brian said it would be. We are long time Toyota customers...this is our 5th vehicle...and we will be for life. Thank you!! More

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Truly Thankful My Husband and I were at the Dealership in Elk Grove for service on his Tundra. I thought I would drop in and ask if there has been any headway in the My Husband and I were at the Dealership in Elk Grove for service on his Tundra. I thought I would drop in and ask if there has been any headway in the Scout GPS problem we have been having.After explaining things to J.Blair, She made us comfortable then returned with Jeremy Coffelt, He in turn brought out Jon Thompson, they had already figured out how to solve our problem. We were shown two vehicles that met our needs and actually surpassed any and everything else we had in mind!!!! Jeremy put us into a new Tacoma with the GPS I originally wanted, the extras were icing on the cake. I have never been so impressed. It even brought me to tears, I felt that I were the only customer at Toyota. We are Grateful beyond words. Thank you. Jim & Patty M. More

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Wonderful car buying experience with Bill Gann! I had a great experience, even before walking through the door. Then Bill Gann made the experience even better. Super friendly, knowledgeable, and p I had a great experience, even before walking through the door. Then Bill Gann made the experience even better. Super friendly, knowledgeable, and professional, he worked to get me into the vehicle that was right for me. More

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Excellent Dealership Enjoyed purchasing my truck from this dealership. Excellent customer service and understanding of an individuals needs for transportation. The dealer Enjoyed purchasing my truck from this dealership. Excellent customer service and understanding of an individuals needs for transportation. The dealer seems very committed to providing the best deal possible. Really had a great experience. More

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Great buying experience Big thank you to Bill Gann for making our buying experience pleasant and hassle free. Bill is very knowledgeable and answered all of our questions. H Big thank you to Bill Gann for making our buying experience pleasant and hassle free. Bill is very knowledgeable and answered all of our questions. He was able to find the right vehicle and at the right prices for us. The buying process went smooth and fast. Once again BIG thank you to entire team who helped us but specifically Bill and Jon. Defiantly recommend to work with those guys. More

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Amazing Experience We have had our car for 14 years. Hate buying cars. Jeremy was so wonderful, efficient and fair. The time spent there was purposeful and so gratefu We have had our car for 14 years. Hate buying cars. Jeremy was so wonderful, efficient and fair. The time spent there was purposeful and so grateful for their thoughtfulness and care. Highly recommend Jeremy and Jon!! Finance was a great experience too, which is a rarity. More

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Very quick and easy I bought a 2018 Tacoma sport. And had to bring it in to have parts installed. Overall a great experience! Toyota promised and delivered as said I bought a 2018 Tacoma sport. And had to bring it in to have parts installed. Overall a great experience! Toyota promised and delivered as said !! More

by Muck Verified Customer Verified Customer

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Purchase of a new Tacoma The whole process was fine. I didn’t have to use the normal sale rep, who act like sharks and play dumb. I dealt with the fleet manager and was str The whole process was fine. I didn’t have to use the normal sale rep, who act like sharks and play dumb. I dealt with the fleet manager and was straight forward More

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Easy, no pressure and friendly service First time worked with Jeremy Coffelt on buying a brand new Corolla. Jeremy was friendly, helpful, easy going and gave us really good service. Jeannet First time worked with Jeremy Coffelt on buying a brand new Corolla. Jeremy was friendly, helpful, easy going and gave us really good service. Jeannette Blair was also very friendly and knowledgeable about the features of the car that we bought. She took the time and patiently getting us to know the features of the car and helped us pairing the phones, etc. Debbie Jaynes took the time to explain to us all the optional services we could purchase and there was no pressure to buy any of them. I only met Jon Thompson briefly, said hello and shook hands with him, my feeling is he is a very friendly guy. Thank you all. Jeff More

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great experience William Gann and Jon Thompson are great to deal with they are no pressure sales team very knowledgeable about the cars they sell they made my wife an William Gann and Jon Thompson are great to deal with they are no pressure sales team very knowledgeable about the cars they sell they made my wife and I very comfortable on are purchase of our 2016 highlander I would highly recommend Elk grove Toyota and this sales team . More

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