Johnny Barrington | Page 2

Had to go to the dealership 3 times because my transmission wasn't and still not fully right after they replaced it. transmission wasn't and still not fully right after they replaced it. More

by JESSEFONTANEZ Verified Customer Verified Customer

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Fast, friendly, and transparent service. I’m not sure what else I could want here! I’m not sure what else I could want here! More

by Ryan Verified Customer Verified Customer

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Johnny has been servicing my vehicles for a very long time, always looks after our needs and guides us as if it were his own vehicle. I will never go to any other dealership for service. I tried that onc time, always looks after our needs and guides us as if it were his own vehicle. I will never go to any other dealership for service. I tried that once and it was a disappointing experience. Thanks Johhny and the service team for your top-notch performance. More

by lexiloutoo Verified Customer Verified Customer

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Service is fast and reliable. Staff is super friendly and theybreally take care of their customers. Staff is super friendly and theybreally take care of their customers. More

by ATHILLSHANE Verified Customer Verified Customer

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Travis was awesome and my car was done in record time would definitely recommend 100% would definitely recommend 100% More

by LMCOLEY77 Verified Customer Verified Customer

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JB helped me not Isaiah but I’ll always return keep up the good work the good work More

by Gmc Verified Customer Verified Customer

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Service was good. . I like the Service advisor. I will be coming back in the future . I like the Service advisor. I will be coming back in the future More

by SALLYASTOUT Verified Customer Verified Customer

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The staff was kind and polite and Did my oil change and tire rotation in and a timely fraction. tire rotation in and a timely fraction. More

by LEE.RANDY09 Verified Customer Verified Customer

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Lied to me about having “bumper to bumper lifetime warranty” when I bought my car. Interestingly when I brought the car in for service, I was told my warranty expires at 75000 miles and that is the on warranty” when I bought my car. Interestingly when I brought the car in for service, I was told my warranty expires at 75000 miles and that is the only warranty I have. That warranty also conveniently does not cover the issues I’m currently having even though I know the cause of the issue is not what sutherlin claims. Engine runs poorly at 60k miles and they claim I wasn’t having oil changed regularly. When i offered to provide records that it was in fact serviced regularly by professional places closer to my home, the service manager told me it does not matter and my issue would not be covered warranty. Sutherlin is claiming my issue comes from a dirty engine system…but I know for a fact that the system is dirty for some reason outside of not having the oil changed; it is changed every 5000 miles like clockwork. They’re lazy and don’t want to investigate the root cause of the issue. Scam artists trying to upsell me into a new car, I’m sure. I'm very close to selling my car to another dealer just so I never have to deal with sutherlin again for the rest of my life. Horrible, awful, slimy place. shop elsewhere if you can because they’re the worst. Didn’t even fix my issue and wasted my time. More

by Nicole Verified Customer Verified Customer

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The Pink team did a great job of finding the fault in my Rogue. Thanks Rogue. Thanks More

by MATEKA1950 Verified Customer Verified Customer

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