John Whaley | Page 2

Update: I stand on RUN from this place! My father finally recieved the part as mentioned in first part of review (the fuel pump control module) after speaking to the director John Whaley an My father finally recieved the part as mentioned in first part of review (the fuel pump control module) after speaking to the director John Whaley and (BE WARNED) according to him, there is only 12 of these parts in the US and anyone buying a Chevrolet Silverado will be screwed! PLUS after the new fuel pump control module was put in, the service guy (Hancovsky) came out to my dad tand told him the new part was in but the truck ran worse than before and that now there are several issues with it and all parts on back order! Gotta love hearing “I don’t know” when you ask a mechanic questions. We stand to believe the truck was tampered with in retaliation for the negative review and the consistent emails and calls we’ve had to make and of course with NO RESPONSE! Now the “director” nor Mr Hancovsky or anyone has returned any calls or emails and it’s been now TWO MONTHS that my parents have been without a vehicle even though the truck is under warranty, no rental, no parts, no communication! Please heed to this warning and the other negative reviews 🛑‼️DON’T DO IT!! Turn away! Me and my husband was considering purchasing a truck from these people but not after what my dad has been dealing with! He bought a brand new truck in 2020, has routinely kept maintenance on it and the truck has less than 23k miles on it! The truck has been taken to Stingray for all the maintenance. Long wait times with appointments for oil changes is bad enough but a BRAND NEW TRUCK that has had several issues and the latest issue caused by Stingray! My dad took the truck in because of an issue that they claimed required a part that would take 3 weeks to get in. Well, he left the dealership after being told that it would be 3 weeks before getting a part and on the way home the truck acted up worse than before so he drove it back to dealership and was told “I don’t know what went wrong and we can’t do anything until after the part comes in”! Nothing about why it was even worse after leaving there and plus it’s been 3 weeks and still NO CALL, NO PART! Called numerous times and NO RETURN CALL!! RUN FAST!…Leaving as many reviews as can and recommend my dad going to BBB. Jason Hancovsky is the man he dealt with. Stingray, don’t respond and ask to give you a call because you still do not follow through! And I will be updating this review since emailing Stingray as they responded below. More

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Only response received were automated replies insisting I was looking to purchase a vehicle despite the issue I had was a part that they failed to order. I received emails from 3 salesman looking to sell me was looking to purchase a vehicle despite the issue I had was a part that they failed to order. I received emails from 3 salesman looking to sell me a vehicle instead of addressing the issue I described in detail. More

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This dealership is awesome and a very good experience our sales person was also amazing thank you Fred Telus. sales person was also amazing thank you Fred Telus. More

by TOMGERRIOLDHAM Verified Customer Verified Customer

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I’ve bought two vehicles from stingray and Mario was very helpful both times , I look forward to doing business with him in the future again helpful both times , I look forward to doing business with him in the future again More

by alexgmoreno92401 Verified Customer Verified Customer

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Great Dealership. Shannon was Awesome. I don't know who John Whaley is I never met him. But Shannon and other people I met were awesome. Shannon was Awesome. I don't know who John Whaley is I never met him. But Shannon and other people I met were awesome. More

by camaroboy1979 Verified Customer Verified Customer

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Mario did a great job his customer service is one of kind . I will recommend Stingray Chevrolet to all my friends.. Thanks Mario!!!!! . I will recommend Stingray Chevrolet to all my friends.. Thanks Mario!!!!! More

by 1986RODRIGUEZ Verified Customer Verified Customer

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Stingray , Chevrolet provided us a great support and help in our greatest time of need as we lost two vehicles in quick succession over the period of a week with massive mechanical issues and or a vehicle go in our greatest time of need as we lost two vehicles in quick succession over the period of a week with massive mechanical issues and or a vehicle going dead so the dealership was able to provide two vehicles very quickly for us to purchase, and they made us feel very much at home They were absolutely excellent and everything they did More

by Jff.weber Verified Customer Verified Customer

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Great experience with stingray Chevrolet! David Johnson came in from vacation to complete the sale David Johnson came in from vacation to complete the sale More

by Scottharris1 Verified Customer Verified Customer

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The sales team, especially Ferman Rodriguez, was professional, attentive, and educated in the process as we have come to expect as life long customers, since your company bought Bell Chevrolet. Th professional, attentive, and educated in the process as we have come to expect as life long customers, since your company bought Bell Chevrolet. Thank you for great service and great product! More

by Denise Rodriguez Verified Customer Verified Customer

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We buy all of our vehicles from Stingray. It is always a great experience. We recommend them to everyone we know that is in the market for a vehicle. It is always a great experience. We recommend them to everyone we know that is in the market for a vehicle. More

by HOWELL_KEVIN Verified Customer Verified Customer

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