John Whaley | Page 14

The process buying my Colorado went smooth and stress free. The staff the we worked with, Harley, Paul and Justin were very friendly,helpful and professional. Very happy with the experience at Stingray purchasi The staff the we worked with, Harley, Paul and Justin were very friendly,helpful and professional. Very happy with the experience at Stingray purchasing our new truck. More

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Best around Best overall service around they will go over and beyond to satisfy your every need their super awesome be sure to ask for Matt blundo Best overall service around they will go over and beyond to satisfy your every need their super awesome be sure to ask for Matt blundo More

by Dfkirtis Verified Customer Verified Customer

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Best car buying experience From start to finish the experience was handled professionally and efficiently. Was best car buying experience. From Ryan the ecommerce rep, to John t From start to finish the experience was handled professionally and efficiently. Was best car buying experience. From Ryan the ecommerce rep, to John the manager, Deb in sales and Justin the business manager. All were fantastic. More

by Jfunk121 Verified Customer Verified Customer

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Great service and super great cookies As always great service and fantastic baked cookies while waiting for my truck to be finished a few minutes on the computer to pass the time As always great service and fantastic baked cookies while waiting for my truck to be finished a few minutes on the computer to pass the time More

by canthide Verified Customer Verified Customer

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warranty work The service department was great. They were professional and very helpful. The repairs were completed on a timely manner and fixed right the first tim The service department was great. They were professional and very helpful. The repairs were completed on a timely manner and fixed right the first time. I was very pleased with my experience. More

by DEMETANTON Verified Customer Verified Customer

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Very personable and professional I felt important like I mat Were very personable and professional made me feel important . I would recommend my family and anyone and everyone else to your dealership Thank you s Were very personable and professional made me feel important . I would recommend my family and anyone and everyone else to your dealership Thank you stingray Chevrolet for letting me be a part of the family More

by IKE.HARTLEY Verified Customer Verified Customer

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Excelent Todo fue super vien muy buen servicio, y todos muy buenos tratan de ayudarte lo mas que ellos puede. De mi parte estoy muy contenta con la compra q Todo fue super vien muy buen servicio, y todos muy buenos tratan de ayudarte lo mas que ellos puede. De mi parte estoy muy contenta con la compra que ise gracaid shane More

by MARIBEL.ARREOLA Verified Customer Verified Customer

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Never judge a book by its cover When I walked into the dealership and approach the front desk the young lady asked could she help me. I told her that I was there to see a corvette. When I walked into the dealership and approach the front desk the young lady asked could she help me. I told her that I was there to see a corvette. She called the guy my appointment was with and he said he was with another customer to patch me out to someone else. There was a salesman at the desk an she asked if he would help me and said he was busy. Then she asked Raul who was just walking by if he could help me and he said yes. When we returned from the test drive the gentleman that was at the desk was sitting outside waiting on anote customer to come in. I guess because I was black he figured I was not going to buy one. Needless to say I did. Thanks Raul and the finance and general manager. More

by Greg ruth Verified Customer Verified Customer

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Reneged on negotiated price. Sean, Michael and I discussed and agreed to $22,717 (which was written across the top of a form, in Michael Allen's cubicle) for a 2016 Silverado, whi Sean, Michael and I discussed and agreed to $22,717 (which was written across the top of a form, in Michael Allen's cubicle) for a 2016 Silverado, which KBB valued at between $19,900 and $24,900; however, the contract was written up for $24,900, which I signed, not realizing that they omitted the "discount." I realize a contract is a contract, but I also had a measure of trust that a large business would do business with the utmost integrity; I didn't scrutinize the number well enough, and was sidetracked with the extended warranty numbers. When I discovered that there was no discount, my thought was that they'd made a mistake, so I called Sean, who seemed apologetic, and asked what they could do to make me happy. I asked for a refund for the difference, which he said he would have to clear with the manager. But after several days of having calls and emails ignored, Mr. Whaley finally called me, but didn't even acknowledge that there was a $22,717 offer. I also emailed Mr. Hurly, but it was returned undeliverable. At this point I knew it was no mistake. So of course I will never return for service; I will never buy another GM product, and I do share this experience. So in the long run, I hope the $2,183 was worth it to them. In fact, I will not have this truck serviced by Chevrolet unless there's a warranty issue--and it won't be serviced by Stingray. Buyer be very, very aware and do not be too trusting that a business whose commercial jingle tells to "relax, enjoy the difference" will conduct business with integrity, no matter how trusting, friendly and honest they may seem. More

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Fantastic Experience No pressure, reasonable, accommodating and willing to negotiate. I’m completely satisfied with my purchase and the agreed upon terms/rates. David John No pressure, reasonable, accommodating and willing to negotiate. I’m completely satisfied with my purchase and the agreed upon terms/rates. David Johnson was a total professional and gave me space while I shopped. He answered every question and at no time did I feel like he was breathing down my neck. Stingray Chevrolet from top to bottom was on point. It was a pleasant experience and they flipped a lifelong Ford guy. I’d 100% recommend this dealership. Based on my experience with other dealerships during the car buying process; you’d be doing yourself a disservice by not giving them a shot. Eric in finance and their General Manager (John Whaley) were excellent as well. Jack (Tech) explained the gadgets in the vehicle. He was awesome and I appreciated his expertise. Shannon was my first point of contact and communicated very well. I was supposed to meet with Paul, however, he got tied up and explained the situation. At no point did I feel put off. He was taking care of a return customer and I appreciated that. It showed me their level of commitment to their customers. Now that I can officially say I’m a Stingray Chevy guy, I know I can expect the same kind of service when I buy from them again. If you think you can beat that, I’d say good luck. Save yourself some time and call them first if you are in the market for a vehicle. More

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