John Renier | Page 4

Buying a new car from Klaben Ford of Warren is the right move. When you drive that car off of the lot, no one forgets that you have been there, and if any problems arise, later on, there is someone clo move. When you drive that car off of the lot, no one forgets that you have been there, and if any problems arise, later on, there is someone close by to help you. Mike Klaben has earned his pristine reputation by standing beside his customers if ever needed, and I myself have seen the man get involved in matters to help others out during a time when I do not believe he legally had to ! I have bought two new cars from Stacy Dennis over the past ten years and I have no doubts that she will also be there if ever needed. I have been told by others that the Klaben staff who keep the vehicles running are the best in the business, and in my experiences there, I have to agree with that ……… More

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I brought my Lincoln in for an oil change and asked them to look at the back seat armrest as it would not open. I was quoted a price of $104.00 to replace it. When I asked did they try to fix it, the answer to look at the back seat armrest as it would not open. I was quoted a price of $104.00 to replace it. When I asked did they try to fix it, the answer was YES. When I arrived home, I thought hmmm, maybe I should try one more time before spending $104.00 on a new one, so I looked at my key ring and decided to use the small circular key ring as it seemed small enough to fit in the corner of the arm rest without causing any damage. To my surprise the cup holder glided out of the armrest without hesitation, it was stuck NOT broken, as I was told. I wiped the cup holder off, even though it was not dirty, and since then it has opened every time. Was this not addressed by the mechanic because I am a woman, because of incentive, was he even told to assess it? I do not know. I thought about blasting Klaben on Facebook but thought that it would not be fair to Klaben as a whole, since I feel, I was lied to by the intake person. More

by VGSATTERTHWAITE Verified Customer Verified Customer

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well run professional dealership. clean and responsive great communication skills. will return in the future clean and responsive great communication skills. will return in the future More

by DALLMAN0 Verified Customer Verified Customer

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It's all good! !! It's all good!!! It's all good!!! It's all good!!! It's all good!!! !! It's all good!!! It's all good!!! It's all good!!! It's all good!!! More

by GSSAM17 Verified Customer Verified Customer

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Great service from a company I have trusted for over 30 years. From a simple oil change to major repairs, this is my dealership of choice. years. From a simple oil change to major repairs, this is my dealership of choice. More

by VALESKY Verified Customer Verified Customer

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Friendly and knowledgeable staff and they go above and beyond to help and answer questions. beyond to help and answer questions. More

by smn3 Verified Customer Verified Customer

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I've dealt my fair share of dealer mechanic shops and I can personally say that I've never dealt with a quicker more equipped and competent service team before in my life. I will also add I think they are can personally say that I've never dealt with a quicker more equipped and competent service team before in my life. I will also add I think they are very fairly priced. I'm super glad to become a klaben customer in April and continuing for as long as possible! More

by SMITH.ALEXIS729 Verified Customer Verified Customer

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Excellent sales and service. Treats you like family. Would definitely recommend to friends and family to stop by and look at there selection of vehicles. Treats you like family. Would definitely recommend to friends and family to stop by and look at there selection of vehicles. More

by gernatj Verified Customer Verified Customer

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Been using Klaben for years because of the service and the way you are treated as a customer. the way you are treated as a customer. More

by BLAINE Verified Customer Verified Customer

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Klaben’s has the best Service Department around with the best Service Technicians! There Service Advisors always have the Customer in mind! best Service Technicians! There Service Advisors always have the Customer in mind! More

by JSCOTTR9091 Verified Customer Verified Customer

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