John Renier | Page 3

John is a great representative of your company. He’s helped me numerous times over the years and always does it with a smile. He’s helped me numerous times over the years and always does it with a smile. More

by michaelschranz Verified Customer Verified Customer

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This dealership is fantastic and that is why I have used none other for the last many, many years. What I don't understand is that I just did one of these reviews very soon after I had the work done (10/17/ none other for the last many, many years. What I don't understand is that I just did one of these reviews very soon after I had the work done (10/17/2023) so I don't know why you didn't receive that one. More

by RITAW7500 Verified Customer Verified Customer

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Klaben Ford always treats the customer with respect and offers great service when buying or leasing. offers great service when buying or leasing. More

by jack1 Verified Customer Verified Customer

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Recall service for catalytic converter went well. Good communication, great explainations and service. Finally completed Good communication, great explainations and service. Finally completed More

by Lprox Verified Customer Verified Customer

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Always great service and a pleasant experience. Fast and efficient. Keep you up to date on happenings. Fast and efficient. Keep you up to date on happenings. More

by KRC0 Verified Customer Verified Customer

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Excellent dealership. All the employees are top notch. This is the eleventh car that I have purchased from Klaben. All the employees are top notch. This is the eleventh car that I have purchased from Klaben. More

by Deans49 Verified Customer Verified Customer

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It's always been my go to to purchase & to repair but after being told they couldn't check my brakes until almost 10 days when you tell them they almost go out was a bit disconcerting especially when I j after being told they couldn't check my brakes until almost 10 days when you tell them they almost go out was a bit disconcerting especially when I just spent 4000 bucks on repairs and part of that was about antisocial break system. I feel lied to as well since my works always says my brake pads were in green & I just had my car in for the works & all green! My pads did need replaced & air removed from my brake line. I don't trust the work or the diagnoses from your service dept anymore. :( More

by COMRADLK Verified Customer Verified Customer

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Buying a new car from Klaben Ford of Warren is the right move. When you drive that car off of the lot, no one forgets that you have been there, and if any problems arise, later on, there is someone clo move. When you drive that car off of the lot, no one forgets that you have been there, and if any problems arise, later on, there is someone close by to help you. Mike Klaben has earned his pristine reputation by standing beside his customers if ever needed, and I myself have seen the man get involved in matters to help others out during a time when I do not believe he legally had to ! I have bought two new cars from Stacy Dennis over the past ten years and I have no doubts that she will also be there if ever needed. I have been told by others that the Klaben staff who keep the vehicles running are the best in the business, and in my experiences there, I have to agree with that ……… More

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I brought my Lincoln in for an oil change and asked them to look at the back seat armrest as it would not open. I was quoted a price of $104.00 to replace it. When I asked did they try to fix it, the answer to look at the back seat armrest as it would not open. I was quoted a price of $104.00 to replace it. When I asked did they try to fix it, the answer was YES. When I arrived home, I thought hmmm, maybe I should try one more time before spending $104.00 on a new one, so I looked at my key ring and decided to use the small circular key ring as it seemed small enough to fit in the corner of the arm rest without causing any damage. To my surprise the cup holder glided out of the armrest without hesitation, it was stuck NOT broken, as I was told. I wiped the cup holder off, even though it was not dirty, and since then it has opened every time. Was this not addressed by the mechanic because I am a woman, because of incentive, was he even told to assess it? I do not know. I thought about blasting Klaben on Facebook but thought that it would not be fair to Klaben as a whole, since I feel, I was lied to by the intake person. More

by VGSATTERTHWAITE Verified Customer Verified Customer

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well run professional dealership. clean and responsive great communication skills. will return in the future clean and responsive great communication skills. will return in the future More

by DALLMAN0 Verified Customer Verified Customer

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