John Poster | Page 3

John Lapetina was great My wife and I just had a GREAT experience at Miller Subaru! Over two days, four different employees (John L., John P., Carl, and Melissa) answered ev My wife and I just had a GREAT experience at Miller Subaru! Over two days, four different employees (John L., John P., Carl, and Melissa) answered every question we could throw at them. We never felt like the different employees were fighting over us. When we were finally ready to sit down, John Lapetina spent 3-4 hours walking us through the process. He was great. We love our 2010 Subaru Forester. I will definitely make Miller Subaru our first stop the next time we need a car. More

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I waited about 2 months before writing this review to give everyone an idea of the total car buying and service experience from Miller Subaru. First, I want to say this is the best car dealership in t give everyone an idea of the total car buying and service experience from Miller Subaru. First, I want to say this is the best car dealership in the world! I never had purchased a Subaru before. Ryan gave me very good internet pricing on the BRZ when I inquired in an email. I walked in, and Graham Johns was the nicest guy (my sales rep). He treats you like more like you are a part of his family rather than just a normal customer. I purchased a 2013 Subaru BRZ in Dark Metallic Gray. I LOVE THIS CAR!!! When I took the test drive, Graham took me on a nice winding road so I could see how well the BRZ handled. When I took delivery of the car, Graham literally spent about an hour with me inside the car going over every little feature the car has. I was very impressed with how much knowledge Graham had about the BRZ. He every took me through every screen of the NAV and made sure I knew how to connect my Bluetooth Phone. I cant say enough about how much I enjoyed working with Graham. I also had the opportunity to work with the finance guys.... Aaron and Carl. Let me tell you, both of them know their stuff, and are excellent to work with as well. As as matter of fact, I had a smile on my face the whole time working out the financing with both of them, because they both like to joke around a bit and also laugh. They are good guys. I purchased the Miller Protection Program (and I am glad that I did). A rock had flown off of a truck while I was driving on a highway a few days after I picked up the car and dinged my car. I was covered under the Protection Program. Miller Subaru repaired the ding to perfection. John Poster (another sales rep), again was another really nice guy. Got my loaner car for me ready when I dropped the car off and was just the nicest guy also to deal with. I had also met Melissa Miller (the general manager). Another really nice woman. She personally came out to talk to me to make sure I was satisfied with the ding removal. This is the type of customer service everyone should get.... but you dont get this type of customer service everywhere. AT MILLER SUBARU, YOU GET GREAT CUSTOMER SERVICE ALL THE TIME. I can't say enough about this dealership. They have to be the friendliest and honest people I have ever worked with when buying a car, and ever after you buy the car. I would HIGHLY RECOMMEND you buy a car from Miller Subaru, if you are looking for a Subaru. You will love the experience and meet some really nice people in the process. If I could give them a rating on a scale of 1 (worst) to 10 (best).... i'd give them a 12 (yes, 12 meaning better than best, which would be off the charts!!) I just came in for my first oil change this past weekend. Making the appointment was very simple.... just call them. They send you a confirmation email as well. They have a nice lobby with a TV, plenty of magazines to read, and the dealership is very very clean. The service manager was very very friendly. I literally brought my car in at 7:45am and was out by 8:05am. I cant say enough good things about Miller Subaru!!!! Thank you!! More

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Wow, a car dealership that handles you with courtesy and respect AND gives you a great deal. I looked all over the Philly suburbs to get a good deal for my trade and on a new 2014 forester and couldn't find respect AND gives you a great deal. I looked all over the Philly suburbs to get a good deal for my trade and on a new 2014 forester and couldn't find a good one. I also had one very negative experience at a dealership in Newtown Square where they low-balled me on my trade and lacked integrity in their interaction with me. Ryan Plotcher reached out to me from the beginning and came in with some good numbers, made it seem worth it to make the hour drive out to NJ. I'm so glad I did! The staff was great and John Poster was wonderful to work with. Even my dogs had a good time in there. Thank you for making my first Subaru purchasing experience great. More

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Second vehicle I have purchased from this dealer. This Second vehicle I have purchased from this dealer. This is an wonderful dealership, from sales to service. No high pressure sales tactics here, just Second vehicle I have purchased from this dealer. This is an wonderful dealership, from sales to service. No high pressure sales tactics here, just helpful courteous service. Every one I had contact with was wonderful, especially John Poster. More

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After having several poor experiences with other local dealerships I found my way to Miller Subaru. Thank goodness I did! They were saviors and made my car buying experience easier than I could have eve dealerships I found my way to Miller Subaru. Thank goodness I did! They were saviors and made my car buying experience easier than I could have ever imagined. They found me the exact car I wanted (Black Forester XT Premium) and got it in my hands in less than 3 days! It was an absolute pleasure dealing with John Poster and the Miller Subaru team. I will be recommending them to family and friends and just wish I could buy new cars more often so I could come back to Miller Subaru,,, Good work guys! Thank you and take care. - Jeff Murza Black Subaru Forester XT Premium More

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From the beginning to the end, everyone was so friendly and welcoming. They really made us feel like family. They did everything they could to get us the best price possible, and in the end we are so happy and welcoming. They really made us feel like family. They did everything they could to get us the best price possible, and in the end we are so happy with our purchase. I would recommend all of my friends and family to Miller Subaru, particularly John and Melissa, and certainly look forward to making my next purchase there. A+ customer service :) More

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John was so easy going and great about answering all my questions. He listened to my concerns and addressed them. Dealership was great about working with on the pricing of the vehicle. questions. He listened to my concerns and addressed them. Dealership was great about working with on the pricing of the vehicle. More

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My experience with the dealership was very positive. There was no pressure, the salesperson was friendly, answered all my questions and spent the time to be sure I was comfortable with my purchase of a There was no pressure, the salesperson was friendly, answered all my questions and spent the time to be sure I was comfortable with my purchase of a 2013 Outback. The process went smoothly and they worked with me to arrive at a mutually acceptable sale/purchase. More

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John Poster was extremely knowledgeable and helpful. Over the course of several visits over several months he would patiently answer any questions we had-some of which I'm sure we asked more than once. Over the course of several visits over several months he would patiently answer any questions we had-some of which I'm sure we asked more than once. We were permitted to drive the vehicles we were considering each time, and were never pressured in any way. When we finally selected a color that was not in stock, John was able to quickly find the model we wanted and get it to Miller for us. Everyone there was friendly and helpful! Best dealer experience we have ever had! More

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best car dealer experience ever. agreed upon a price over the phone. when we got to the dealer the price was the same, no tricks, no hidden fees. this dealer is as good as their word. i will buy my next car the phone. when we got to the dealer the price was the same, no tricks, no hidden fees. this dealer is as good as their word. i will buy my next car from miller. john and melissa were very professonial and also very personable. they were a pleasure to work with. More

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