John Kaiser
John Kaiser at Larson Ford
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John Kaiser

Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of John Kaiser

April 19, 2024

Dealership Rating
Employee Rating

Larson Ford did a great job. They detected the problem and solved it. Everyone was pleasant to work with. They identified a recall and took care of it. More

by Johnpike333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer

Apr 19, 2024

Larson Ford responded

We're glad to know our team at Larson Ford was able to detect and solve the problem for you. Thanks for acknowledging their hard work!

April 11, 2024

Dealership Rating
Employee Rating

Larson Ford Service Department is absolutely outstanding. All work is professional and 100% . Everyone treats me like a friend. Will not take my Lincoln anywhere else . More

by bruce.gray
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 11, 2024

Larson Ford responded

Bruce - We're delighted to know that you've had such a positive experience with our service department at Larson Ford. It's great to see your trust in us for maintaining your Lincoln! We appreciate the support and look forward to seeing you next time.

March 29, 2024

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Quick and efficient service. John was excellent, he kept me informed of the whole process. I would highly recommend. More

by Trcblck
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 01, 2024

Larson Ford responded

We're glad to know you found our service at Larson Ford quick and efficient! It's great that John kept you well-informed throughout the process. Thanks for recommending us, we appreciate it!

March 19, 2024

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Employee Rating

We have been working with Bobby Barranger since August of 2015. He is absolutely amazing. We leased 3 vehicles from him. He is extremely knowledgeable, very professional, honest and patient. Today, we purcha More

by R&R Kries
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Larson Ford responded

We're so glad to know that you've had such a positive experience with Bobby and our team at Larson Ford! It's wonderful to see your recommendation. We appreciate the support, and we'll be here for any future vehicle needs you may have.

March 07, 2024

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At Larson ford you are treated like a gentleman, service department are very professional and honest, make you feel right at home. My experience going there is right on point. They even send you a video aft More

by santo.marino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

Mar 07, 2024

Larson Ford responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

Mar 07, 2024

santo.marino responded

At Larson ford you are treated like a gentleman, service department are very professional and honest, make you feel right at home. My experience going there is right on point. They even send you a video afterwards when car is done! I never had that done anywhere else. I give them 5 stars!🙌

February 14, 2024

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Larson Ford is a great dealership. The service is excellent. The staff is friendly, even the mechanics The dealership sends you a video from the mechanics when the cars back in the More

by John
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer

Feb 15, 2024

Larson Ford responded

John, it's great to know you've had such a positive experience with our service department at Larson Ford. Thanks for choosing us above the rest - see you down the road!

November 04, 2023

Dealership Rating
Employee Rating

Great people to work with I go there for every thing. I’d be lost without them. More

by zipscreen
Recommend Dealer
Yes
Nov 06, 2023

Larson Ford responded

We are honored to receive your support at Larson Ford. Thanks so much, and we look forward to assisting you in the future!

August 22, 2023

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Employee Rating

Great service! Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you! More

by TFPetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

Aug 23, 2023

Larson Ford responded

We're delighted to know that you've had consistently great experiences with our service department at Larson Ford. We always aim for timely and easy scheduling, as well as clear communication. Thanks so much for your feedback!

August 02, 2023

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Employee Rating

The dealership was awesome the only have one complaint is that I’m very upset that my truck came back with greasy finger prints all over the hood and fenders and driver door More

by Klabor1034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk , Pick up driver Greg

Aug 03, 2023

Larson Ford responded

Thank you for leaving us a five-star review and sharing your feedback. I apologize for the oversight with the cleanliness of your truck. We'll address this issue to ensure it doesn't happen again in the future at Larson Ford. Thanks for bringing this to our attention - we would be happy to offer you a complementary detail for your troubles. Please reach out at your convenience. -Chris Mercer - Quick Lane Manager - 732-363-8100 x511

July 30, 2023

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Family owned- incredible efficient sales force-everyone is always helpful- highly recommend this dealership! Just purchased my Ford Edge from my lease. More

by gemstone1807
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Mark Muir ; sales

Aug 01, 2023

Larson Ford responded

We're delighted to know you had a positive experience with our team at Larson Ford! It's great that we could assist in your transition from leasing to owning your Ford Edge. Thanks for recommending us and we hope to see you back!

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