Chris Mercer
Chris Mercer at Larson Ford
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Chris Mercer

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0
60 Reviews

Dealership Experience

11 yrs, 8 mos

5.0

60 Reviews

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60 Reviews of Chris Mercer

May 10, 2024

Dealership Rating
Employee Rating

Service was efficient and the job was done correctly the first time. I was treated with dignity and respect and i look forward to my next visit. Chris Mercer was an absolute professional. More

by artvandlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Larson Ford responded

We're delighted to know that you had an efficient and respectful service experience with Chris at Larson Ford. Your kind words are greatly appreciated, and we look forward to your next visit!

May 02, 2024

Dealership Rating
Employee Rating

Always had a great experience with Bobby and the rest of the staff they understand that my time is limited and they always have the paper work ready. After buying 8 or 9 vans for my business every experie More

by Jmsecurity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Larson Ford responded

We're delighted to know that Bobby and the rest of our team at Larson Ford have consistently provided you with great experiences. We understand how valuable your time is, especially when running a business! Thanks for choosing us again and again - we appreciate it!

May 02, 2024

Jmsecurity responded

Thank you again.

April 21, 2024

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Chris took care of all my needs didn’t push me on anything I did not need! More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Larson Ford responded

George, it makes our day to hear that you enjoyed working with Chris at Larson Ford! Have a great day!

April 19, 2024

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Employee Rating

Larson Ford did a great job. They detected the problem and solved it. Everyone was pleasant to work with. They identified a recall and took care of it. More

by Johnpike333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser

Apr 19, 2024

Larson Ford responded

We're glad to know our team at Larson Ford was able to detect and solve the problem for you. Thanks for acknowledging their hard work!

April 10, 2024

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Employee Rating

Excellent work excellent service excellent people They were on time did what they said they would do and they did an excellent job More

by Billie262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Apr 10, 2024

Larson Ford responded

We're delighted to know that you had an excellent experience with us at Larson Ford! Our team always aims to deliver top-notch service and we're glad it showed. Thanks for the positive feedback!

March 29, 2024

Dealership Rating
Employee Rating

This is my 2nd vehicles I purchased from Larson Ford , from the 1st time I arrived at Larson Ford I was greeted by a sales personnel’s Michelle Finamore after speaking to her I feel very comfortable, she More

by sean gautier
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black, Michelle Finamore

Mar 29, 2024

Larson Ford responded

Sean, it's great to know that Michelle and Tracy made your experience at Larson Ford a positive one not once but twice! We appreciate the recommendation. Enjoy your new ride!

March 07, 2024

Dealership Rating
Employee Rating

At Larson ford you are treated like a gentleman, service department are very professional and honest, make you feel right at home. My experience going there is right on point. They even send you a video aft More

by santo.marino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk

Mar 07, 2024

Larson Ford responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

Mar 07, 2024

santo.marino responded

At Larson ford you are treated like a gentleman, service department are very professional and honest, make you feel right at home. My experience going there is right on point. They even send you a video afterwards when car is done! I never had that done anywhere else. I give them 5 stars!🙌

February 14, 2024

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Larson Ford is a great dealership. The service is excellent. The staff is friendly, even the mechanics The dealership sends you a video from the mechanics when the cars back in the More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser

Feb 15, 2024

Larson Ford responded

John, it's great to know you've had such a positive experience with our service department at Larson Ford. Thanks for choosing us above the rest - see you down the road!

January 28, 2024

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Employee Rating

End to end experience is always exceptional. Sales, finance and delivery spot on. Great value for money. You are not forgotten after the sale. They are always working to earn your trust. No pres More

by Tom G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Larson Ford responded

Tom, we're delighted to know you had an exceptional experience at Larson Ford! Our team always aims to provide top-notch service and value for our customers. We look forward to assisting you again down the road!

January 17, 2024

Dealership Rating
Employee Rating

To All Future Car Buyers: I recently purchased a new vehicle from Susan Havrilla at Larson Ford. This is the third vehicle I have purchased from Susan at Larson Ford. My best friend, upon my More

by cheriann802
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Jan 17, 2024

Larson Ford responded

We're over the moon to know that Susan and our team at Larson Ford have consistently provided you with a stress-free car buying experience. It's fantastic to see such loyalty from customers like yourself, and we can't thank you enough for your support! We look forward to serving any of your future needs.

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