John Ferrigno
John Ferrigno at Andrew Toyota
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John Ferrigno | Page 4

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.8
540 Reviews

Dealership Experience

24 yrs, 1 mo

Industry Experience

32 yrs, 4 mos

Languages Spoken

English English

4.8

540 Reviews

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540 Reviews of John Ferrigno

January 16, 2024

Dealership Rating
Employee Rating

Top notch service representatives, always greet you and explain things or listen to your car problems to fix in a timely manner and try to get it done in your timeframe. I’ve never been disappointed. More

by RUBBERHEAD53225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Mike Schmidt, Cody Wagner , Steve Cicero

Jan 17, 2024

Andrew Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that our service representatives at Andrew Toyota provide top-notch service. If you have any more automotive needs or questions, feel free to reach out. We look forward to continuing to exceed your expectations.

January 16, 2024

Dealership Rating
Employee Rating

Great experience. Fast and friendly service. Good snacks, coffee and soda in the waiting area. More

by sm5667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with fast and friendly service at Andrew Toyota. If you have any more automotive needs or questions, feel free to reach out. We appreciate your comments and look forward to serving you again.

December 14, 2023

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Deal is prompt and on time with service appointments. Provides a good recap of service noted while servicing. More

by DBRENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Andrew Toyota responded

Thank you for your positive review! We're pleased to hear that you've had prompt and on-time service appointments with us. Providing a thorough recap of the service is important to us, and we're glad to know that it has met your expectations. If there's anything more we can do for you or if you have any suggestions, feel free to let us know. We appreciate your business!

December 12, 2023

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Reliable,honest,organized,efficient, lots of employees, but expensive. Sometimes I don't need everything offered. I appreciate the techs' actual videos of work needed and work done. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Andrew Toyota responded

Thank you for your feedback! We're glad you find us reliable, honest, and efficient at Andrew Toyota. We appreciate your input on pricing and the techs' videos. If you have further feedback or need assistance, feel free to reach out. We value your business and look forward to serving you again.

December 06, 2023

Dealership Rating
Employee Rating

It's always been a pleasure doing With Andrew Toyota. The staff is knowledgeable and friendly. More

by TAJAUNA.JONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Andrew Toyota responded

Thank you for your continued trust and kind words! We're pleased to hear that your experience with Andrew Toyota has always been a pleasure. Our knowledgeable and friendly staff is here to ensure your satisfaction. If you have any further needs or questions, feel free to reach out. We appreciate your ongoing support.

December 06, 2023

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Been using Andrew Toyota since 1997. Excellent service from knowledgeable, skilled people has kept my Avalons running well. The first Avalon I had from 1997-2014, when I purchased my sec More

by BZZTMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Butcher

Dec 07, 2023

Andrew Toyota responded

Thank you for being a valued customer since 1997! It's wonderful to hear that our excellent service and knowledgeable team have kept your Avalons running smoothly. We appreciate your recommendation, and we look forward to continuing to provide you with top-notch service. Thank you for choosing Andrew Toyota.

December 02, 2023

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Employee Rating

Very reliable and able to address any service needs of an older vehicle. Offer affordable solutions to any service issues. More

by UWMMASTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Andrew Toyota responded

Thank you for your positive feedback! We're pleased to hear that Andrew Toyota has been reliable in addressing the service needs of your older vehicle and providing affordable solutions. If you have any more service needs or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in our services! Best regards,

November 30, 2023

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Employee Rating

Unsatisfactory due had I had return for the same service and I'm still not satisfied. More

by johnsondanyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2023

Andrew Toyota responded

We apologize for the inconvenience and understand your frustration. Your satisfaction is our priority, and we would like to address any unresolved issues. Please contact Allen Good, Service Manager at 414-228-1450 directly so we can discuss your concerns and work towards a resolution. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right.

November 30, 2023

Dealership Rating
Employee Rating

John and the technicians did an excellent job of finding the problem with my car and getting it corrected. I had some squeaks and road noise from my suspension that two other dealers were unable to find pre More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Andrew Toyota responded

We're delighted to hear about your positive experience with John and our technicians! Thank you for sharing your feedback, and we're glad we could identify and resolve the issues with your car's suspension. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again!

November 24, 2023

Dealership Rating
Employee Rating

I always feel like a valued customer. I will continue to my service from Andrew Toyota More

by NJOYD65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic, Cody Wagner

Nov 24, 2023

Andrew Toyota responded

Thank you for your kind words! We're thrilled to hear that you always feel like a valued customer at Andrew Toyota. Ensuring our customers feel appreciated and well-taken care of is a top priority for us. Your loyalty means a lot, and we're honored to continue providing you with the service you deserve. If there's anything specific you appreciate about your experiences with us or if there's anything we can do to enhance your future visits, please don't hesitate to let us know. We're grateful for the trust you've placed in us, and we look forward to serving you for many more years to come. Thank you for choosing Andrew Toyota!

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