John Ferrigno
John Ferrigno at Andrew Toyota
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John Ferrigno | Page 2

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.8
532 Reviews

Dealership Experience

24 yrs

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.8

532 Reviews

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532 Reviews of John Ferrigno

February 15, 2024

Dealership Rating
Employee Rating

Working with John was great. He got my appointment scheduled for repair promptly and was also able to squeeze me in for an oil change. John and the service department are super e More

by luis.rodriguez414
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

Feb 16, 2024

Andrew Toyota responded

Hi Luis, Thank you for sharing your experience! We're delighted to hear that working with John and our service department was a great experience for you. We strive to provide prompt scheduling and accommodate our customers' needs whenever possible. If you have any further questions or require assistance in the future, please feel free to reach out. We appreciate your feedback and your business!

February 13, 2024

Dealership Rating
Employee Rating

Two simple jobs, oil change and tire rotation, took way too long. Took way too long More

by BARB52943
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

Feb 14, 2024

Andrew Toyota responded

Hello Valued Customer, We're sorry to hear about your extended wait time for an oil change and tire rotation. Your feedback is crucial, and we apologize for any inconvenience caused by the delay in servicing your vehicle. Your patience is greatly appreciated, and we hope to provide a more streamlined experience for you in the future. Please feel free to reach out to Allen Good, Service Manager at 414-228-1450 if you have any questions.

February 13, 2024

Dealership Rating
Employee Rating

Coupons are never available for customers. .. Customers need more savings coupons would help Provide coupons for customers More

by PRINCESSGAIL63
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

Feb 14, 2024

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback regarding coupons. We understand the importance of savings for our customers and will certainly consider your suggestion. We continuously strive to provide valuable offers and promotions to enhance the customer experience at Andrew Toyota. Your input is valuable to us, and we appreciate your support. If you have any further questions or concerns, please feel free to reach out to us directly.

February 13, 2024

Dealership Rating
Employee Rating

All my questions were answered efficiently and the service department did a good job with resetting my icons on the dashboard. More

by frischfamilyhome
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

Feb 14, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're glad to hear that our service department efficiently addressed your questions and successfully reset the icons on your dashboard. Providing excellent service and assistance to our customers is our priority at Andrew Toyota. We appreciate your business and look forward to serving you again in the future.

February 07, 2024

Dealership Rating
Employee Rating

I would use them again. Had a great experience with Toyota I would use them again More

by SEQUANNA_TOWNSEND
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

Feb 09, 2024

Andrew Toyota responded

Hi Sequanna, We're thrilled to hear about your positive experience with Toyota! Thank you for choosing us, and we're glad to know that you would use our services again. If you need anything in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

February 01, 2024

Dealership Rating
Employee Rating

I think whatever I could say, should be expressed in the knowledge that I have over the years bought a number of cars from you and continue to have them serviced by you. More

by jakefuller70
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

Feb 02, 2024

Andrew Toyota responded

Hi Jake, Thank you for your continued trust and loyalty over the years! Your support means the world to us, and we're grateful for the opportunity to serve you with both car purchases and service. We're committed to maintaining the highest standards and ensuring your satisfaction with every visit. Thank you for being a valued customer!

January 31, 2024

Dealership Rating
Employee Rating

John F is always so nice and helpful. He managed to order my tires and install them so I could have new tires during that snow storm we had. More

by Shernan7
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno

Feb 02, 2024

Andrew Toyota responded

Hello Valued Customer, Thank you for sharing your experience! We're delighted to hear that John F provided you with excellent service and went above and beyond to ensure you had new tires installed, especially during the snowstorm. We appreciate your trust in us and look forward to assisting you with any future needs you may have.

January 18, 2024

Dealership Rating
Employee Rating

Since John was not there that day, I worked with Zee and he was very thorough and helpful. He explained the work completed and the work that should be considered in the future. It’s never fun having to ge More

by HARTERGENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic , Mary the cashier was very friendly.

Jan 19, 2024

Andrew Toyota responded

Thank you for your feedback! We're glad to hear that agreeing to the price months in advance and online streamlined the process for you at Andrew Toyota. If there's anything else you need or if you have further comments, feel free to let us know. We appreciate your business and look forward to serving you again!

January 16, 2024

Dealership Rating
Employee Rating

I am very much appreciated for the entired workers in maintenance specially Zee. I couldn’t forget when I need help about my tire has nail on my tire and I don’t know where to ask when I called Zee answe More

by Geramay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your heartfelt feedback! We're glad to hear that Zee and the entire maintenance team at Andrew Toyota were there to assist you. If you have any more automotive needs or questions, feel free to reach out. We're always here to help, and we look forward to serving you again.

January 16, 2024

Dealership Rating
Employee Rating

The people in the service department were very helpful and always explained everything that would be done in this service visit. More

by dmbayard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're pleased to hear that the people in the service department at Andrew Toyota were very helpful and took the time to explain everything during your service visit. If you have any more automotive needs or questions, feel free to reach out. We look forward to serving you again.

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