John Ferranola
John Ferranola at Smithtown Toyota
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John Ferranola | Page 2

Finance Director

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
62 Reviews
5.0

62 Reviews

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62 Reviews of John Ferranola

May 23, 2023

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Last week we purchased our third Toyota. This was our first experience with Smithtown Toyota and it was the best and easiest dealership we have worked with to date. Our sales representativ More

by H&E
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

May 25, 2023

Smithtown Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 20, 2023

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Everyone was friendly, helpful, knowledgeable and all around seemed to be very caring about fulfilling customer needs. More

by ecfa1
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

May 23, 2023

Smithtown Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 07, 2023

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Top notch dealership! Salesperson Mike Bourne made my car buying experience a pleasure and John in finance made that process go smoothly as well. I went there with an atti More

by nleslieontheedgepainting
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Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

May 10, 2023

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 23, 2023

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Simply the best! Tim in sales was a pleasure to work with. John in finance made it simple and explained financing options. One of the best car buying experiences we’ More

by Chris P
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Recommend Dealer
Yes

Other Employees Tagged: Tim Payton

Mar 27, 2023

Smithtown Toyota responded

Chris, I cannot thank you enough for your wonderful review of Smithtown Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 19, 2023

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I was very pleased with my Lewis my salesman he was excellent. He worked 100% with me making sure I got everything I wanted in the Camry. Upon delivery he went over all the options making sure I got at More

by Arnie0412
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Mar 21, 2023

Smithtown Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 19, 2023

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One of the best car purchase experiences I've ever had. Professional, friendly, and honest! More

by kzacharoff
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Recommend Dealer
Yes

Other Employees Tagged: Tim Payton

Feb 22, 2023

Smithtown Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 16, 2023

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This was the best experience we've ever had buying a new car. Tom Matthews was extremely helpful and so easy to work with. He did everything we asked and was always informative. We would highly recommend T More

by JS
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

Feb 21, 2023

Smithtown Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 26, 2023

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Chad went above and beyond over the past month to find the exact vehicle I needed. Met my price point and retained the lowest interest rate. Thank you for the last 3 Toyota’s Chad. Smithtown Toyota just a More

by Big Country
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Recommend Dealer
Yes

Other Employees Tagged: Chad Chez

Jan 30, 2023

Smithtown Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2022

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Great experience at Smithtown Toyota. Seamus is the MAN. He was patient and informed. I could not ask for a better experience. Everything was delivered as promised. More

by Mario
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey

Dec 01, 2022

Smithtown Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2022

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We have been buying cars from this dealership for over 30 years. They are so pleasant and helpful. Mike Bourne was our salesman and showed patience and consideration when explaining all the wonderful Toyota More

by Laxmom20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Payton, Mike Bourne

Dec 01, 2022

Smithtown Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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