John Anderson
John Anderson at Subaru of Gwinnett

John Anderson | Page 7

Service Advisor

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.5
73 Reviews
4.5

73 Reviews

Write a Review

73 Reviews of John Anderson

June 26, 2023

Dealership Rating
Employee Rating

My experience with this dealership has always been good. the service staff is very helpful. More

by NM and Family
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston

June 24, 2023

Dealership Rating
Employee Rating

We love Subaru of Gwinnett! John was wonderful to work with! We are lifelong customers, hands down! Thank you for continued excellent customer service. More

by INDIGO1974
Service Price Transparency
Recommend Dealer
Yes

June 24, 2023

Dealership Rating
Employee Rating

My service support, technician and the dealership were helpful, understanding and professional in every way. My only issue is that the person making my appointment didn’t fully appreciate the time the dia More

by BEINGMHT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 17, 2023

Dealership Rating
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6000 mile service on my new 2023 Subaru Ascent. Professional and timely service. John very customer service oriented, very personable. Thank you. More

by LSET20
Recommend Dealer
Yes

June 16, 2023

Dealership Rating
Employee Rating

John was delightful to work with. His pleasant demeanor was welcomed and he was courteous and professional. He explained all the items on my receipt and gave me a heads-up on what s More

by PUNKTOTO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2023

Dealership Rating
Employee Rating

Problem was diagnosed, part was ordered and loaner available. Repair was made timely and could not have been handled any better. More

by RB1224LLC
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Recommend Dealer
Yes

June 12, 2023

Dealership Rating
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Great people and great service! Everyone is pleasant, courteous, and listened patiently. Could not be happier with my Forester. More

by anthonydetje
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Adams

June 08, 2023

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Service department and personal were very professional. They paid attention to every question I had . More

by MJGOLDWINGER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 08, 2023

Subaru of Gwinnett responded

We are always here to answer all your questions. We appreciate you choosing Subaru of Gwinnett to service your Subaru an thank you for your business. Thank you for the feedback an we appreciate you taking the time to respond.

June 08, 2023

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Employee Rating

Does it really take THREE plus hours for an oil change and two filter replacements? More

by REDDING.ANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Subaru of Gwinnett responded

We apologize for the inconvenience. We work hard to communicate when repairs take longer than expected . We strive to provide great customer service an we use this feedback to relook at our processes so that we can improve. Thank you for taking the time to leave your feedback an we will work harder to be better on your next service visit.

May 30, 2023

Dealership Rating
Employee Rating

John Anderson was very friendly to work with and helped make the needed service easy to understand and get through. More

by 132BPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Subaru of Gwinnett responded

Thanks for taking the time to review your visit an service by John. It is our goal to alway provide you great service.

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