Joe Sheedy | Page 2

I have serviced my two vehicles from new through Shockley. Chris and Joe make certain that the work is done well, timely, and affordably. Many thanks for dealing with my flat tire so quickly. Shockley. Chris and Joe make certain that the work is done well, timely, and affordably. Many thanks for dealing with my flat tire so quickly. More

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Chris and Joe have taken excellent care of my cars for over 20 years. They are friendly, honest, caring people. I rate them both highly. over 20 years. They are friendly, honest, caring people. I rate them both highly. More

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Joe is always great to work with. I have been working with him for over 25 years. He did a great job today as always to take care of everything to fit around my schedule. with him for over 25 years. He did a great job today as always to take care of everything to fit around my schedule. More

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CHris has been a pleasure to work with over the last 10 years. Always available to answer any questions before and after I’ve left. He advises me on what services I should have done and those that can wait years. Always available to answer any questions before and after I’ve left. He advises me on what services I should have done and those that can wait. Always watching out for me. He definitely has my back😎😁 More

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The service center at Shockley is great. From the moment you make an appointment to the time you leave, its a guarantee that you'll leave satisfied. I worked with Joe Sheedy with my regular oil maintenance you make an appointment to the time you leave, its a guarantee that you'll leave satisfied. I worked with Joe Sheedy with my regular oil maintenance and car inspection. He made it fast and easy to understand what the assessment ment for my vehicle. He explained to me what I needed and was there to see me get the maintenance done the next day. This place is wonderful More

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Mark it was pleasure working with you and the rest of the team through the entire flawless process... You have a great team at Shockley Honda so don’t change a thing. team through the entire flawless process... You have a great team at Shockley Honda so don’t change a thing. More

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Dealing with Shockley Honda. Our positive experience with Shockley Honda has lasted over a decade. We received a recommendation about them and purchased a 2010 Accord. The service Our positive experience with Shockley Honda has lasted over a decade. We received a recommendation about them and purchased a 2010 Accord. The service department is both thorough and accommodating. We recently purchased a 2019 CRV. Our treatment by sales representative Charles Beatty was excellent as was the financial expertise of Nancy and the product specialists (Christopher and Joshua). More

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Great Service! I have had wonderful service at Shockly Honda in Frederick MD ever since I bought my CRV there a number of years ago.. The Service Rep is terrific, al I have had wonderful service at Shockly Honda in Frederick MD ever since I bought my CRV there a number of years ago.. The Service Rep is terrific, always professional, knows his stuff, tries to save me money wherever he can. And he always has a smile, and greets me by name! I will be buying my next vehicle from them. It is so important to have a Service Dept you can trust. More

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radiator issue unsolved mystery I will start by saying that this dealership has lied and tried to steal money from me. I bought a brand new Honda EXL. A rock passed through my grill I will start by saying that this dealership has lied and tried to steal money from me. I bought a brand new Honda EXL. A rock passed through my grill and punched a hole in the radiator. I read online that this is common and buyers were upset. The manager said this happens often, but that they will put on a protective shield for $600!!! I was astonished!!! If Honda knew that theirs was a faulty design, they should cover the cost of all repairs resulting from objects flying through the grill and causing damage. Instead, they put up a fight for the repair and for the shield installation. Finally, they agreed to take care of the repair and the shield, no charge to me. Now I find out that a shield was never put on my car. Honda does not even make the alleged grill shield - the part does not exist! However, they tried to charge me for one plus a repair. I am thankful that I stood up for myself and refused to pay for either. It figures that if Shockley tried to steal from me, then I should not be surprised that they never installed a shield. Shame on you, Shockley Honda, and the managers that have been trained to deceive their customers. More

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Love my Joe! Joe is always friendly and knowledgeable about my vehicle. He is my go to service advisor and has been for YEARS. I love that he knows me by name an Joe is always friendly and knowledgeable about my vehicle. He is my go to service advisor and has been for YEARS. I love that he knows me by name and knows my vehicle's history. He is always prompt to return calls and emails. He is honest and trustworthy and I really enjoy working with him. More

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