Joe Petrillo
Joe Petrillo at Village Toyota
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Joe Petrillo

General Manager

Village Toyota

2431 S. Suncoast Blvd.
Homosassa, FL 34448

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4.3
23 Reviews
4.3

23 Reviews

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23 Reviews of Joe Petrillo

March 14, 2024

Dealership Rating
Employee Rating

Bought my first Highlander at Village. Always had it serviced with them and always satisfied. This week I purchased my second Highlander and I can’t say enough good things about Joshua Nog More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Nogueira

February 28, 2024

Dealership Rating
Employee Rating

I always dread going to a car dealership it's like riding a roller coaster it becomes so frustrating and discouraging. But I would like to say, Village Toyota changed my mind. They are decent people that tr More

by bstocke77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Psihas , Pam Mills

December 28, 2023

Dealership Rating
Employee Rating

As a business owner, I would stay as far away from this place as possible we’ve had issues every time we have had to deal with this dealership whether it be them selling us vehicles, they don’t actually ow More

by Jabailey1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 28, 2023

Village Toyota responded

Mr. Bailey, Thank you for your review. Our goal is to provide all of our guests with exemplary service, and we apologize that we haven't met your expectations. Toyota Motors North America sends recall notifications to impacted VINs via mail within the timeframe that is governed by NHTSA. We cannot control recalls from any automotive manufacturer, but we do understand the inconveniences associated with them, and we apologize for that. If we can assist you in any way, please don't hesitate to contact us at 352-503-0420. Sincerely, Joe Petrillo General Manager Village Toyota

Dec 28, 2023

Jabailey1 responded

But like usual for your dealership you’re not doing anything to correct it I’ve heard the response deal with it so many times from your dealership it’s getting ridiculous so you copy and paste response just doesn’t work this time you have my name and number if you really wanted to correct the situation, you would call me

Dec 28, 2023

Jabailey1 responded

So Joe was nice enough to call me but basically said there’s nothing he can do to help that my only option is to buy the extended warranty after the recall is dealt with they don’t know when that will happen so once again, I will be spending money on something that normally you would not have to on And of course the blame goes back to Toyota. Toyota blames it on the dealership.

Dec 28, 2023

Jabailey1 responded

Just to keep it updated they’ve now called me back Joe to offer to sell me extended review, but he did bother to tell me that he doesn’t care about your reviews whether they’re good or bad he doesn’t believe that anyone person reviews affect their dealership

November 28, 2023

Dealership Rating
Employee Rating

I wasn't going to buy a car last weekend. I only wanted to test drive a Corolla so I could compare it to other cars elsewhere. However, Josh Nogueira was very low pressure, helpful, and kno More

by Shelleymott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Nogueira *****

July 25, 2023

Dealership Rating
Employee Rating

Thanks 😊 beyond words for the most outstanding customer service from the very beginning when I had the privilege and honor of meeting Corey Corneillie who went above and beyond to assist me with finding my More

by flolorraine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete McGreevy, Corey Corneillie , Ms Jennie from Finance

July 18, 2023

Dealership Rating
Employee Rating

From start to finish our experience with Village Toyota was amazing. Chris Reckline was professional and very efficient. We did all of the deal through email which was super convenient. Chris was a great c More

by Suhlar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Reckline, Jeff Quinn, Joe Petrillo

February 21, 2023

Dealership Rating
Employee Rating

Saleswoman, Natalie Cruz was the most comfortable person to discuss our needs with. She listens with understanding and will try her best to suit your needs with her team. Well done Mrs. Cruz! More

by commaffett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Don Fortier , Natalie Cruz, Keith, Chris

December 09, 2022

Dealership Rating
Employee Rating

Cheyenne Phelps I had a great check up on the car. She keep me up to on all things More

by Lkaifer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darien Griffin

September 23, 2022

Dealership Rating
Employee Rating

Very friendly, very knowledgeable and very helpful. Listen to exactly what I wanted and found me the perfect car. More

by Cogs123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John "Beatles Tie" DeLoach

September 20, 2022

Dealership Rating
Employee Rating

This dealership does not returned our calls and we left messages about our refund on service contract . This dealership is a con artist and have no people skills. I would not recommend anyone to this deale More

by Jbulloch
Friendliness
Recommend Dealer
No
Sep 23, 2022

Village Toyota responded

Thank you for your feedback, we are sorry to hear about these concerns. Our service team more contact information to locate your customer file but this review has been escalated to our management team. If you would be so kind as to reach out via phone or email to us we'd like to discuss this with you as soon as possible. Please contact Joe Petrillo, General Manager via email at joe.petrillo@dimmitt.com. His office line is 352 621-7114, or you can reach him by cell at 727 224-0547.

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