Joe Grasso | Page 2

My experience purchasing a car from Upland Ford was excellent!! Taylor Alvarez is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows. I felt he excellent!! Taylor Alvarez is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Taylor and team to buy your next vehicle! More

by khris2015 Verified Customer Verified Customer

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Best car buying experience I’ve had. I’ve bought several different types of vehicles, and this was the best, efficient experience.. I’m very busy and he took care of things so timely and I’ve bought several different types of vehicles, and this was the best, efficient experience.. I’m very busy and he took care of things so timely and anticipated anything I would need. More

by amber38 Verified Customer Verified Customer

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Buyer beware if you purchase a car from Upland Ford! I paid the asking price for a "Blue Certified" vehicle. Ensure you get the Used Car Inspection sheet before you leave the dealership. I was told "tha I paid the asking price for a "Blue Certified" vehicle. Ensure you get the Used Car Inspection sheet before you leave the dealership. I was told "that" the department was closed for the day, so they would email me the inspection sheet, it never came. After three days, I knew the transmission had issues. 6 weeks later, I had the transmission replaced, I was without my car for 2 weeks. Four months and less than 5500 miles after the purchase, the list of issues is growing! The SD Navigation card is corrupted ($455), the rotors and "brand new" brake pads need to be replaced ($2180), and the second row Air Bag sensor had to be adjusted to turn off the warning light ($235). After multiple phone calls and many promises, I have yet to have a phone call from General Manager. Jose said multiple times he would email the Used Car Inspection sheet and the prior service records as the vehicle was originally sold and subsequently serviced by Upland. More

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This dealership has great customer service. This was my second time going and it felt like visiting a distant friend. Great vibes ♥️ This was my second time going and it felt like visiting a distant friend. Great vibes ♥️ More

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Very friendly and easy to work with. Our salesman was so accommodating and wanted to make it a pleasant experience for us Our salesman was so accommodating and wanted to make it a pleasant experience for us More

by redbusby Verified Customer Verified Customer

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Ford Of Upland staff was very kind and knowledgeable. They got me in and out with no delay very easy process. They got me in and out with no delay very easy process. More

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Ford of Upland is the best. There entire sales team was fantastic during the entire truck purchasing process. Very professional organization There entire sales team was fantastic during the entire truck purchasing process. Very professional organization More

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Service oriented, Customer friendly. The new dealership is beautiful. Friendly staff and a good selection of vehicles The new dealership is beautiful. Friendly staff and a good selection of vehicles More

by BILLWOOLSTON Verified Customer Verified Customer

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Lawrence and Joe did a great job for us. They moved heaven and earth to show us the three alternatives we were considering and were super supportive of our choice. Excellent experience! They moved heaven and earth to show us the three alternatives we were considering and were super supportive of our choice. Excellent experience! More

by diannefife Verified Customer Verified Customer

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Great service easy to deal with easy to buy a vehicle online thank you very much. online thank you very much. More

by lisa@lunaconstruction.net Verified Customer Verified Customer

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