Joe Gonzales | Page 3

Excellent dealership experience! While Subaru does a lot of favors to their dealers and customers by setting up their pricing method, I feel that Mark Miller Subaru did an amazing job While Subaru does a lot of favors to their dealers and customers by setting up their pricing method, I feel that Mark Miller Subaru did an amazing job with providing an easy shopping experience. On the sales side, I came in fora test drive and talked to Kindred about different vehicles and features. I was able to leverage the excellent search tools on your website to select the exact vehicle I was looking for. I shot a text over to Kindred and he set everything up for us. I at one point talked to Matt and we discussed a few details including him recommending a specific trailer hitch based on what we wanted to use it for. I really appreciate how simple and easy the experience was. On the financing side, Chris got us in and out in under 90 minutes. The process was very simple and he layed out the extended warranty in a very clear way. We did not feel any pressure at any time for sales or financing. On the parts and service side, we added a remote start and trailer hitch and the parts counter was very professional and fast (Joe). I don't remember who set up our service appointment but it was a very simple, integrated process and took seconds to set up. Again I am very impressed with how smooth everything went and I appreciate the care everyone put in to making sure everything went smoothly and we are definitely happy customers! More

Helpful 0

Report | Print

Excellent Service, again and again I just purchased this Outback and then needed a few thing done in service. You won't find a group of folks working harder to provide excellent service I just purchased this Outback and then needed a few thing done in service. You won't find a group of folks working harder to provide excellent service, everytime. When they do make an error, they own up to it and work all the harder to make things right. I have total confidence in them, thank you. More

Helpful 0

Report | Print

Quick Service-Great People It is easy to book an appointment! The service is quick. The people are friendly. The waiting area is very pleasant. The service was explained It is easy to book an appointment! The service is quick. The people are friendly. The waiting area is very pleasant. The service was explained and easy to understand. More

Helpful 0

Report | Print

Consistently awesome service Just superior customer service. The wait is relaxing and worth it. I would recommend southtown subaru to any and all people needing a new car or just Just superior customer service. The wait is relaxing and worth it. I would recommend southtown subaru to any and all people needing a new car or just service. Guaranteed a great experience. More

Helpful 0

Report | Print

Driver's window problem Couldn't ask for better service thank from Mark Miller Subaru South Towne. Get in and out the same day. Had a problem with our driver's door window Couldn't ask for better service thank from Mark Miller Subaru South Towne. Get in and out the same day. Had a problem with our driver's door window not operating correctly and my husband brought it in and within less than two hours they called to tell us it was fixed. You can't get better service than that. We expected them to take several hours and we would get the car back at the end of the day or the next day. THANK YOU, MARK MILLER SERVICE CENTER! More

Helpful 0

Report | Print

Excellent as always! I love these folks! It's obvious they care about what they do and who they serve. Thank you, thank you. Y'all are the best! I love these folks! It's obvious they care about what they do and who they serve. Thank you, thank you. Y'all are the best! More

Helpful 0

Report | Print

Helpful Everyone in service was very helpful. Friendly and knowledgeable. Even washed the car on a snowy day. Waiting time was less than expected. Very profes Everyone in service was very helpful. Friendly and knowledgeable. Even washed the car on a snowy day. Waiting time was less than expected. Very professional. More

Helpful 1

Report | Print

Calm and professional experience Roger Nielson and Joe Gonzales were amazing. My husband and I enjoyed the whole experience. It was so nice not being pressured into doing anything w Roger Nielson and Joe Gonzales were amazing. My husband and I enjoyed the whole experience. It was so nice not being pressured into doing anything we didn't want. We loved the relaxed, no pressure atmosphere from start to finish. We are so glad that we took our daughter, Samantha and our good friend Carols' advice. and came to Mark Miller. We will definitely be returning customers hen that time comes again. More

Helpful 0

Report | Print

oil change gone wrong Brought wife's Forester in for service and oil filter was left off then started, covered engine with oil. My wife is epileptic and couldn't take the s Brought wife's Forester in for service and oil filter was left off then started, covered engine with oil. My wife is epileptic and couldn't take the smell so I went upstairs and was looking at a turbo Forester. Brought the wife back to look and drove the Forester and Outback with all the bells and whistles, guess which on she liked...we now own a totally RAD Outback. I would and will tell everyone about Mark Miller Subaru sales and Cole Christofferson. More

Helpful 0

Report | Print

Outstanding Car Buying Experience Dawn was nothing short of outstanding. Knowledgeable, patient, flexible, technically proficient, and helpful just begin to describe her. This was an Dawn was nothing short of outstanding. Knowledgeable, patient, flexible, technically proficient, and helpful just begin to describe her. This was an enjoyable car buying experience. More

Helpful 0

Report | Print