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Joe Gonzales
Refer Me
Joe Gonzales
Service Advisor
Mark Miller Subaru South Towne
10920 South State Street
Sandy, UT 84070
30 Reviews
30 Reviews of Joe Gonzales
November 06, 2023
I made an appointment to get my oil changed and received a text that my car was ready. When I showed up I stood at the counter for 30 minutes before any spoke to me and then after that I had to go stand nex a text that my car was ready. When I showed up I stood at the counter for 30 minutes before any spoke to me and then after that I had to go stand next to the guy in the garage bay that I dropped my car off with before I was helped. He nice, but he looked like he was running around with no help. Would not recommend anyone take there car here for any service. (30 minutes is an insane amount of time to not have any help, and it ruined the rest of my day because I was so frustrated) More
by Nater
Helpful 
August 15, 2023
Concierge, Ian, picked up my car right on time. He was friendly and efficient. I was contacted by text with updates and information about the service. I liked that! The service manger let me kn He was friendly and efficient. I was contacted by text with updates and information about the service. I liked that! The service manger let me know when my car was ready, and the concierge returned my car the same day. Your service people completed my registration with the DMV and put the tags on my license plate. I could not be more satisfied. I am a customer for life! This includes new car purchases and all service needs. Thank you for excellent service! More
by Dale Palmer
Other Employees Tagged: Jason Paul , Ian, Zach
June 28, 2022
My car has been there for the same issue 3 times after they supposedly fixed it also their tech on the last repair did not torque my lug nuts which means my wheel could have came off during driving. This they supposedly fixed it also their tech on the last repair did not torque my lug nuts which means my wheel could have came off during driving. This dealership is trying to blame it on lowering but they are not aware of the Magnuson-Moss Warranty Act where they have to prove the damage was caused from the coilovers. More
by mvasquezjr
Other Employees Tagged: Jason Paul
September 18, 2020
The department was fast and efficient. The shop was very clean and tidy. Everyone was polite and helpful. I liked the car wash and will tell my friends about this outstanding business. clean and tidy. Everyone was polite and helpful. I liked the car wash and will tell my friends about this outstanding business. More
by fuzzysa
Other Employees Tagged: Jason Paul , Billy Russel
August 07, 2020
Best Service I always get the best service whenever I visit Mark Miller Subaru South Towne!! The staff there make sure I am always taken care of from the minute I I always get the best service whenever I visit Mark Miller Subaru South Towne!! The staff there make sure I am always taken care of from the minute I drive up! More
by Diane B
Other Employees Tagged: Jason Paul , Billy Russel
July 18, 2020
Mark Miller Subaru is by far the most convenient dealership I've ever worked with for car repairs. Their service was fast and easy and all the employees I've dealt with are friendly and courteous. dealership I've ever worked with for car repairs. Their service was fast and easy and all the employees I've dealt with are friendly and courteous. More
by dori r
Other Employees Tagged: Jason Paul , Billy Russel
May 19, 2020
From making the appointment to driving off their lot when work was completed. Great experience! Will definitely go back. cleaned car and very knowledgeable staff work was completed. Great experience! Will definitely go back. cleaned car and very knowledgeable staff More
by swilson
Other Employees Tagged: Jason Paul , Billy Russel
February 19, 2020
Went in for a 36,000 mile service and I was back out before I had a chance to get comfortable in the waiting room. Thanks for the speedy efficient service. before I had a chance to get comfortable in the waiting room. Thanks for the speedy efficient service. More
by wayne633
Other Employees Tagged: Jason Paul , Billy Russel
January 14, 2020
Everything went perfect. Everyone I encountered was very helpful. The loner car was fantastic. The car was done before I thought it would be. Great job by all. helpful. The loner car was fantastic. The car was done before I thought it would be. Great job by all. More
by Msisam
Other Employees Tagged: Jason Paul , Alex Cosma, Billy Russel, Everyone that help from the people checking me in and out to the people who did the work on the car
January 10, 2020
They fixed both of my recalls, even though I had an appointment for only one. So polite and kind. Let me know throughout the wait, the status of the repairs. Listened to my concerns and the older gentl appointment for only one. So polite and kind. Let me know throughout the wait, the status of the repairs. Listened to my concerns and the older gentleman was especially helpful and respectful. More
by wp
Other Employees Tagged: Jason Paul , Alex Cosma, Billy Russel
