Joe Carey | Page 3

Joe Carey and Stefano met my needs and were a pleasure to work with. I actually chose Brandon Hyundai over a local dealership because Joe was willing to work with me through email to eliminate some of the ti work with. I actually chose Brandon Hyundai over a local dealership because Joe was willing to work with me through email to eliminate some of the time wasted at the dealership. More

by taychandler Verified Customer Verified Customer

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As a representative of HMA as a corporate office with Consumer Affairs, I was beyond elated to see the quality of service from start to finish. They kept up open communication, transparency and even thou Consumer Affairs, I was beyond elated to see the quality of service from start to finish. They kept up open communication, transparency and even though there were sales delays that were entirely my fault, they showed an understanding and continued to check in and work with me. I could not have asked for a better experience. More

by mark.mortimer Verified Customer Verified Customer

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Great experience. Ron and Joe worked with me to help get to the numbers that worked for me. No pressure. Got the price quoted to me. Ron and Joe worked with me to help get to the numbers that worked for me. No pressure. Got the price quoted to me. More

by lilrodq Verified Customer Verified Customer

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Poor communication. Waited all day only to be told to get the recall work done at a dealership closer to home. This after dropping the sale man off after getting gas. I Waited all day only to be told to get the recall work done at a dealership closer to home. This after dropping the sale man off after getting gas. I have little confidence in Brandon Hyundai. Will not recommend. More

by Medevicm Verified Customer Verified Customer

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It was quick and easy. The vehicle we originally wanted was sold, but we were able to drive a better vehicle and we made the deal on the newer one. The vehicle we originally wanted was sold, but we were able to drive a better vehicle and we made the deal on the newer one. More

by ckwalli Verified Customer Verified Customer

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The dealership was conveniently located. Well stocked, and easy to work with. The process of buying my new car was simple! Well stocked, and easy to work with. The process of buying my new car was simple! More

by dburleigh1221 Verified Customer Verified Customer

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I worked with Joe Carey and Brandon Succes (he's not on the sales dept list as he's new). It was a great experience as they worked really hard to get me what I wanted at a good price. Brandon was super at the sales dept list as he's new). It was a great experience as they worked really hard to get me what I wanted at a good price. Brandon was super attentive and really wanted me to be happy. I also with Aaron in the internet dept (he's not listed either). He was meticulous about making sure I understood the car and that it was spotless! Five stars all around! More

by jmdlohmeier Verified Customer Verified Customer

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Our salesman Aaron, was very helpful and knowledgeable. He was able to find us the exact automobile we were looking for. He was able to find us the exact automobile we were looking for. More

by maliles Verified Customer Verified Customer

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When my car broke down, I called all the Hyundai dealerships around, all of them are booked out for 2 months with recalls, won’t even look at my car for at least a month, and they can’t seem to find dealerships around, all of them are booked out for 2 months with recalls, won’t even look at my car for at least a month, and they can’t seem to find any record of my warranty. Except Brandon. On August 25th, they tell me to tow my car in and they will look at it by Wednesday of the next week. The service manager yelled at me when I was just trying to get an accurate ETA of how long I was going to be without a car, it had been 2 weeks since they received my vehicle and they had not even looked at it. They told me to get a rental and IF my warranty covers the new engine, then the rental would be paid for as well, but I would be responsible if the warranty didn’t cover. So on top of 6-7k for a new engine plus labor. Sept 19th, warranty came through. They covered all of two parts which I opted to pay for. Something about the lug nuts that holds the oil pan? The warranty said the piece on the old engine could be washed and put on the new engine. Idk, $100 deductible plus parts, 440 was my final total. I sent a message Wednesday, the fourth of October, asking about my car, No response. I messaged Thursday and asked if my new engine had even arrived, no response. Got a message Friday at 9 am, my car was done, they just needed to finish the paperwork, but I could pick my car up. Was there at 2pm. Was handed my keys at 230, everything all paid for and receipts signed. They replaced with the exact same engine, supposedly my warranty is still intact. I walk out to my car, there is trash in the front seat, whatever, I get in, I look in the back, there is the undercarriage shield in the trunk.. I walk about inside, and ask is this important? He says “yea, probably,” could take an hour or all weekend til it can be put on… I wait like 45 mins, they put me back in my rental, and say they found an oil leak. Cannot get me an ETA on when it will be fixed. More

by KYRIE.ROTOLO Verified Customer Verified Customer

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Overall took good care of us but the appointment process did not work. Joe Carey made everything work. did not work. Joe Carey made everything work. More

by robbiearkovich Verified Customer Verified Customer

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