Joanne Sasso | Page 33

I appreciate the tech’s discovery, but was there for 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were comple 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were completing my paper work. I mentioned to the rep on the 1st hr and a half that my car is under the Nissan plus warranty and please check and they forgot. I had to remind them while heading to the cashier and they turned around to adjust the total. In my previous experience the rep team would automatically apply any promotions, but again I had to mention the promo and actually show them that I wasn’t lying. They were a little frustrated when I mentioned the promo they huffed and walked back to their station to adjust the total. When they came back they made me seem as though I was inconvenience and if I had any questions before proceeding for the cashier to payout. My experience this time around was not impressive and I will be going to another Nissan dealership for service or maybe even go to a mom and pop shop because I did not feel the customer satisfaction nor appreciated. The seemed all about money money money and that’s the truth. I did already provide this information from the Nissan email I received a week ago. More

by MRALVAREZ423 Verified Customer Verified Customer

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Been going to Nissan for years bought 3 cars here so far everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially Jim islami Has been very helpful. Really and truly they are all great I would definitely recommend this dealership in Medford to everyone. Thank you More

by AMARINO7 Verified Customer Verified Customer

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I have always received excellent service from Nissan. Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very accommodating. Thanks More

by SB Verified Customer Verified Customer

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Definitely our new go-to dealership! We had an awesome experience while waiting for our first premium maintenance oil change, etc. We had an awesome experience while waiting for our first premium maintenance oil change, etc. More

by rightstart143 Verified Customer Verified Customer

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Exceptional Service and staff is very knowledgeable and courteous to customers. Reliable service. Highly recommended courteous to customers. Reliable service. Highly recommended More

by FMartins Verified Customer Verified Customer

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