JoAnn Gradzik
JoAnn Gradzik at Acura by Executive
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JoAnn Gradzik | Page 3

Sales Consultant

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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5.0
50 Reviews

I have been here with Acura By Executive for 24 years. My goal is to insure my customers have the best experience possible! I love nothing more than seeing my returning customers. I love taking the customer from the car seat to the drivers seat as the years go by.

Dealership Experience

24 yrs, 3 mos

Industry Experience

24 yrs, 3 mos

Specialties & Trainings

Acura Certified Gold Master Senior Sales Consultant

5.0

50 Reviews

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50 Reviews of JoAnn Gradzik

July 27, 2023

Dealership Rating
Employee Rating

Nice folks. Upfront prices. Good at following up and keeping me updated on when my car was coming. More

by linhny17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines

Jul 28, 2023

Acura by Executive responded

Congratulations on your new purchase. We appreciate the five-star rating. Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon.

July 27, 2023

Dealership Rating
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Joann Gradzik was absolutely amazing. She did everything to make sure it was a smooth process. She was available and responsive. She made sure i was aware of every step. I can honest More

by arwood91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Lavacca, Austin Rotella

Jul 28, 2023

Acura by Executive responded

Thank you for taking the time to write this excellent five-star review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Acura by Executive are glad to have you as a customer. We look forward to serving you for years to come.

July 21, 2023

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They did not put windshield fluid in car alerts where going off and car was dirty More

by JCLARK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2023

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 12, 2023

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This dealership is always professional and their customer service is top rated from all that associates that I have come in contact with More

by ALEXANDERMARGO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca, Michael Heath

Jul 13, 2023

Acura by Executive responded

Thank you so much, Alexander, for your kind words, and for taking the time to leave us this wonderful feedback!

June 12, 2023

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Employee Rating

Jo Ann is a pleasure to work with- she made our car buying process seamless. We appreciate all her help! More

by clangelicola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Rotella

Jun 12, 2023

Acura by Executive responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! JoAnn and all of us at Acura by Executive are glad to have you as a customer.

April 22, 2023

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Jo Ann was great to work with. She was very informative and made the process easier. She was courteous, welcoming, and wasn’t trying to force a deal on me during the negotiation pr More

by alberto.cordero37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Lavacca, Austin Rotella

Apr 23, 2023

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, Alberto, and we hope to see you again!

April 20, 2023

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Employee Rating

All went very well yesterday all around with picking up my new car. Financial easy and done expertly. Jo Ann was terrific and I would give them a perfect score on all accounts. More

by dvminess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Torre, Jonathan Escoto, Austin Rotella , Paul Burkman, Matt Godwin, Brandon Hines

Apr 23, 2023

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 31, 2023

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I’ll never go to another dealership as long as JoAnn is there!! Always treated like family. More

by elisaciarlelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Lavacca, Austin Rotella , Brandon Hines, Judy!

Apr 02, 2023

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

March 31, 2023

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Employee Rating

Mike was helpful and pleasant. Got me in and out and kept me updated with repairs. Everyone in service is always nice More

by Blj3050bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca, Michael Heath , Victoria Felder

Apr 02, 2023

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 22, 2023

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Employee Rating

No fuss no hassle sale, and a great service dept. Michael Heath is my regular service advisor - always helpful, explains issues well and keeps me updated as the work progresses. He has been extremely More

by lhplum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca, Michael Heath

Mar 23, 2023

Acura by Executive responded

Thank you for your business and this review. We're happy to hear Michael, JoAnn, Nick, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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