Austin Rotella
Austin Rotella at Acura by Executive
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Austin Rotella

Sales Manager

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9
62 Reviews
4.9

62 Reviews

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62 Reviews of Austin Rotella

May 10, 2024

Dealership Rating
Employee Rating

I was extremely happy with the service they were very helpful with any questions that I had More

by jazzluvinj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2024

Acura by Executive responded

It's great to hear that Austin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

May 05, 2024

Dealership Rating
Employee Rating

It was not a very smooth transaction. Seems like I had to do a lot of extra work that could have need done by the dealership. More

by rbeirne
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexyss Roderick

May 06, 2024

Acura by Executive responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 22, 2024

Dealership Rating
Employee Rating

We had an excellent, informative and efficient experience! Keep up the great work! Love my acura More

by numar98
Recommend Dealer
Yes

Other Employees Tagged: Austin Rotella

Feb 23, 2024

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2024

Dealership Rating
Employee Rating

Great service. , Mike and the service staff went to extra mile it is always a pleasure to service car there More

by Frankdicos
Recommend Dealer
Yes
Jan 18, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Frank, and it's great to hear about your excellent experience here at Acura by Executive.

January 16, 2024

Dealership Rating
Employee Rating

Every service interaction I’ve had has been fantastic. Service done timely and as stated. More

by Angel DeLosSantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Acura by Executive responded

It has been a pleasure serving you, Angel. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

January 16, 2024

Dealership Rating
Employee Rating

This is a great dealership. They found the car I was looking for and at a good price. More

by wdjpetrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Lavacca , Charlotte

Jan 16, 2024

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2024

Dealership Rating
Employee Rating

Wonderful sales experience with John. The purchase of my certified used Acura was a great experience. More

by Tamzainc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Torre

Jan 16, 2024

Acura by Executive responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Acura. We truly appreciate your feedback!

January 16, 2024

Dealership Rating
Employee Rating

Exceptional service all across the board. From everyone i touched bases with. I don’t know everyone name but that goes from sales to service. To the guy who looked into pricing for a car part More

by l.mathews26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Escoto, John Nguyen , And the guy from the parts dept!! Awesome

Jan 16, 2024

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

December 12, 2023

Dealership Rating
Employee Rating

Always very professional and helpful. All employees were especially sensitive during a difficult time and were willing to work with me to ensure a positive outcome More

by jdreardon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

November 30, 2023

Dealership Rating
Employee Rating

Everyone did an excellent job! JoAnn Gradzik was excellent in helping me find the perfect car for me! Thank you so much! More

by REE1349
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik , Brandon Hines

Dec 01, 2023

Acura by Executive responded

Thanks for sharing your thoughts about your experience with JoAnn and our team here at Acura by Executive. We appreciate your business and hope to see you again soon!

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