Jimmy Galvin Jr | Page 2

Great experience ordering and receiving my F150 Lightning…..Great Job!! Can’t wait to hit the road with it. Thank you!! Lightning…..Great Job!! Can’t wait to hit the road with it. Thank you!! More

by w.hickam Verified Customer Verified Customer

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Had problems and had to bring it back from Texas. It took about an hour for them to diagnose the problem and now it’s fixed. Excellent service from the sales department and the service department I It took about an hour for them to diagnose the problem and now it’s fixed. Excellent service from the sales department and the service department I highly recommend Mircle Ford. More

by jmaricle Verified Customer Verified Customer

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Purchased my 4th vehicle from Miracle last week & could not be happier. There is a reason I drive from an hour away to do business with this dealership! Highly recommend Olivia if you are looking to purcha not be happier. There is a reason I drive from an hour away to do business with this dealership! Highly recommend Olivia if you are looking to purchase a new vehicle! More

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Everyone here is always helpful when you come in! They always answer any questions that you may have! They always answer any questions that you may have! More

by FORD42180 Verified Customer Verified Customer

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Sales and finance was professional. When my problem started is when I was on my way home with my 2015 Volkswagen Tiguan. I was about a block from my house when someone ran the stop sig When my problem started is when I was on my way home with my 2015 Volkswagen Tiguan. I was about a block from my house when someone ran the stop sign and slammed into the passenger side. After talking to the insurance company a week later the car was taken back to the dealership for repairs. While my vehicle was there at the body shop the fiance company told the body shop not to release the car to me? The insurance company paying for the repairs told me that. Not the dealership. Sandra did a wonderful job getting me refinancing due to my job change. The problem was the body shop gave me 4 promised delivery dates!! 4! My car stayed in the shop for 2 months! I decided to walk away not knowing exactly when my car would be done! The real bad thing is the dealership did nothing to offer me a different car. I told them Friday that I would be in Saturday to see if they could get me into a different car. After thinking about it I decided not to. The body shop never called me when they said they would call. I always had to call them with no returned calls! The last promised date was by management. The date went by with a call Friday saying my car was not ready yet that they think the rear cradle would probably need to be replaced. It was so bad at this time the dealership was paying for my rental. I just wanted my car. Seeing how I did not sign new paperwork yet. I took my tag and left! No deal was offered to me at all!!! Did nothing on there own to save the deal!! You think they would try to save a deal on a vehicle that was on the lot for 3 months! Nor satisfied!!!! More

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I have been buying cars at Miracle Ford for over 20 years and love doing business there. It like seeing ole friends every time I go back. and love doing business there. It like seeing ole friends every time I go back. More

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This is our 2nd Mustang that we have purchased at Miracle Ford. Jim Elgas is awesome to work with! The entire Staff are Super individuals! Ford. Jim Elgas is awesome to work with! The entire Staff are Super individuals! More

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Showroom is very cleand and everyone are so helpful in More

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service department lied to me about fixing my car, would not do want he said. and charge me 1000 for nothing. just a bunch of crooks can not be trusted not do want he said. and charge me 1000 for nothing. just a bunch of crooks can not be trusted More

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Absolutely appalling experience with service/ body shop. Our truck was in shop for 7 weeks and still not fixed correctly. From the beginning we identified problems in that refurbished chassis parts were ord Our truck was in shop for 7 weeks and still not fixed correctly. From the beginning we identified problems in that refurbished chassis parts were ordered however insurance only approved new parts. We had to contact service manager to get the supposed “mistake” corrected. We subsequently found hammer marks and dents on all of the door hinges on passenger side; metal shins under the hood; the rear passenger door has a drop when opened. We returned vehicle 5 times without adequate repairs.We then made decision to have it taken to another shop and were appalled that the owner has yet to accept responsibility and is not upset that we won’t give them “ another chance” strike 5= out . Not only do we have to deal with wrecked vehicle but now have further damage as a result of their incompetence and negligence. More

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