Dealership Experience
3 yrs, 8 mos
Industry Experience
39 yrs, 10 mos
Languages Spoken
English
130 Reviews
Write a Review130 Reviews of Jim Agur
August 06, 2022
It’s hard to rate any business, because the American work force is a complete loss . There is no concern with doing there job only getting thru the day , even if lying is a condition of them staying employed force is a complete loss . There is no concern with doing there job only getting thru the day , even if lying is a condition of them staying employed. It is Saturday I was not given a call on Friday to tell me my car wouldn’t be ready . I had to call them . Had our car from Tuesday to who knows when . More
Other Employees Tagged: Gavin Lawson
August 02, 2022
The Service Team from the Service Advisors to Technicians we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler
July 31, 2022
Service department is great Ford motor Company terrible . They are not able to supply parts for recall repairs they are inconveniencing thousands of people and there’s no recourse. terrible . They are not able to supply parts for recall repairs they are inconveniencing thousands of people and there’s no recourse. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler
July 29, 2022
I really liked my initial experience with Ryan at Skyline Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was clearly in the wrong job is an understatement. After a day of conversing with him about a problem I was having, BECAUSE OF THEM none-the-less, he was absolutely 100% Gaslighting me. The definition of gaslighting is; A form of psychological manipulation in which the abuser attempts to sow self-doubt & confusion in their victim's mind. Gaslighters are seeking to gain power & control over the other person by distorting reality and forcing them to question their own judgement and intuition. And that is exactly what he did to me. He was defensive, disrespectful, and deflected any blame on their part even though it was all their fault. More
Other Employees Tagged: Mel Wangler
July 26, 2022
I really was happy with the performance of the Services and making sure all my concerns were addressed and explained to me. Thank you all and making sure all my concerns were addressed and explained to me. Thank you all More
Other Employees Tagged: Jeff White, Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler
July 19, 2022
Great service, and friendly people! Staff is happy to help and the technicians are very good at their job! Staff is happy to help and the technicians are very good at their job! More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler
July 15, 2022
Timely service, professional staff and excellent customer service. The cost was very reasonable. Over everything was great! service. The cost was very reasonable. Over everything was great! More
Other Employees Tagged: Mel Wangler