Dealership Experience
11 yrs, 6 mos
159 Reviews
Write a Review159 Reviews of Jessie Bier
July 02, 2020
Service Inspection Brought my Highlander in for 15,000 mile inspection/service work. Staff was friendly and professional. Work was completed in a timely manner. I was al Brought my Highlander in for 15,000 mile inspection/service work. Staff was friendly and professional. Work was completed in a timely manner. I was also notified that the resolution to a recall was now available and the part would be ordered and I would be contacted when it arrived in order to setup a follow up appointment. This was a great experience for me. More
July 01, 2020
Jessie So nice and friendly. Seems to be on top of the service job. Great attitude toward the job. Always asking about you needs.,if you're comfortable. So nice and friendly. Seems to be on top of the service job. Great attitude toward the job. Always asking about you needs.,if you're comfortable. More
Other Employees Tagged: Tracy Poland
June 25, 2020
20,00 mile service Low tire indicator came on the next day. I checked all four tires and all were checked around 30 or below. Recommended 35 on door. Low tire indicator came on the next day. I checked all four tires and all were checked around 30 or below. Recommended 35 on door. More
June 18, 2020
Great speedy service...love their service dept they got me in fast and got me out even quicker. Awesome service dept to deal with on a regular basis me in fast and got me out even quicker. Awesome service dept to deal with on a regular basis More
Other Employees Tagged: Amanda Jordan
June 18, 2020
Service diagnostic was reasonably quick . estimarlte for repair was super inflated. Did repairs in 2.5 hours for $350 in parts using OEM parts. Can not justify book rate on this repair. repair was super inflated. Did repairs in 2.5 hours for $350 in parts using OEM parts. Can not justify book rate on this repair. More
June 12, 2020
Always great sales and service at Silsbee Toyota. This is my 3rd Toyota to purchase there and my 2nd one from Tracy. Very easy and great dealing with her. my 3rd Toyota to purchase there and my 2nd one from Tracy. Very easy and great dealing with her. More
Other Employees Tagged: Tracy Poland
March 07, 2020
Very kind and understanding sales representative. Tracy help to get us into a new SUV. Silsbee. Toyota is a no pressure dealership. Would recommend Tracy, and will come back in the future. help to get us into a new SUV. Silsbee. Toyota is a no pressure dealership. Would recommend Tracy, and will come back in the future. More
Other Employees Tagged: Tracy Poland, Liz Harrison , Tony Vega
March 06, 2020
Staff so sweet and patient with us. Explained and showed us features slowly and clearly. We certainly Look forward to doing business with Silsbee TOYOTA. us features slowly and clearly. We certainly Look forward to doing business with Silsbee TOYOTA. More
Other Employees Tagged: Tracy Poland , Tanner. Don’t remember other names. Sorry
March 05, 2020
The whole Silsbee Toyota team was awesome, everyone made sure everything was easy and perfect for me, thanks again guys, I love my new car!!! sure everything was easy and perfect for me, thanks again guys, I love my new car!!! More
Other Employees Tagged: Ben Burla, Tracy Poland, Liz Harrison, James Redd , Jason Elmore, Jim Shirey, Tony Vega
August 14, 2019
This was the best vehicle buying experience ever, no one in. Everyone at this establishment was kind courteous and cared about my response. Beverages were offered and the facility was clean. Best car dealership Everyone at this establishment was kind courteous and cared about my response. Beverages were offered and the facility was clean. Best car dealership around. I will be a repeat customer.. More
Other Employees Tagged: Tracy Poland , Tony Vega