Ben Burla

Great service, easy to do business with, were honest throughout the whole process. Would buy from them again. throughout the whole process. Would buy from them again. More

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Worst customer service a dealership could have. We bought a car and the next day it started doing a shutter while only driving. They tried their hardest to convince me that it was normal on the 10 We bought a car and the next day it started doing a shutter while only driving. They tried their hardest to convince me that it was normal on the 10 speed transmission. I’m sorry I’m not going to drive a vehicle that jerks me back and forth while in motion. If your vehicle is still under the factory warranty like mine they will send it to their new car dealership and watch out for the service supervisor she claims to be in the business all these years and that it was also a normal thing to do. Please GM train qualified people to have a better customer service personality rather than training people to feed a long line of xx to us. I will never go back to them or do any kind of business with any dealership as long as these certain individuals work there. Megan Adams- new car service supervisor if you’re wondering. More

by JESSEJONES7880 Verified Customer Verified Customer

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Tracy and the crew at Silsbee Toyota made buying a car easy. I would definitely buy from Tracy and Silsbee Toyota again. The whole process was easy and done within a timely manner. easy. I would definitely buy from Tracy and Silsbee Toyota again. The whole process was easy and done within a timely manner. More

by ardavis208 Verified Customer Verified Customer

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Silsbee Toyota has a great team of people. The staff is professional, helpful, and not pushy! They made buying my vehicle fast and easy without all the usual sales tricks. Thanks to Ben and th The staff is professional, helpful, and not pushy! They made buying my vehicle fast and easy without all the usual sales tricks. Thanks to Ben and the entire Silsbee Toyota team! More

by MAC9965 Verified Customer Verified Customer

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We appreciate the no nonsense way the dealer sells automobiles. You always get a top rated product at a fair price. automobiles. You always get a top rated product at a fair price. More

by JCHORN Verified Customer Verified Customer

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Ben was very courteous, and helpful with my purchase. I would recommend him to friends. I would recommend him to friends. More

by sherilynsue69 Verified Customer Verified Customer

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This is the 3rd vehicle that i have purchased with Ben Burla. He's extremely helpful and I would highly recommend anyone looking for a vehicle to contact him. Burla. He's extremely helpful and I would highly recommend anyone looking for a vehicle to contact him. More

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Tracy did an awesome job explaining everything. The process went smoothly and her professional courtesy was much appreciated. Will definitely be back to work with her in the future. The process went smoothly and her professional courtesy was much appreciated. Will definitely be back to work with her in the future. More

by M.E. Verified Customer Verified Customer

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Very smooth process. Was referred to Ben and so glad I made the drive to talk to him. He was so helpful and actually listened. Love my new Camry! Was referred to Ben and so glad I made the drive to talk to him. He was so helpful and actually listened. Love my new Camry! More

by HLYNAES Verified Customer Verified Customer

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The dealership was awesome to work with and catered to our every need. Ben Brula took great care of us! our every need. Ben Brula took great care of us! More

by RAMONADICKERSON1727 Verified Customer Verified Customer

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