Jeremy Hosey | Page 5

Friendly Enviroment Everyone is very friendly and offer to help if you're sitting alone waiting for salesman to return. MJ Johnson was very knowledgeable about the vehicl Everyone is very friendly and offer to help if you're sitting alone waiting for salesman to return. MJ Johnson was very knowledgeable about the vehicle I leased. MJ took the time to straighten out the problem with the ON STAR operator to get service switched from one car to another. More

by AJABREE Verified Customer Verified Customer

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Buying a new truck Jeremy was very helpful and patient. I'm not much on words but Jeremy and Berger are the best. I will recommend them to others. Jeremy was very helpful and patient. I'm not much on words but Jeremy and Berger are the best. I will recommend them to others. More

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HORRIBLE CUSTOMER SERVICE I would NOT recommend anyone to buy a vehicle from Berger. The salesman I worked with treated me with disrespect and offered no help. All I needed was I would NOT recommend anyone to buy a vehicle from Berger. The salesman I worked with treated me with disrespect and offered no help. All I needed was to turn my lease in, which takes less than 5 minuets, and all Jeremey would do is make up any excuse not to help me. His first question he asked me was if I was there to buy a vehicle, which wasn’t even directed at me, it was directed at the receptionist because he didnt even greet me (like any good salesman should) when you lease a GM vehicle, you can turn it into any GM authorized dealership, I know this because I used to work at a GM dealership. His excuse was that he didn’t have any room to store my vehicle, and tired pawning me off to any other dealership. Now if he really didn’t have room to store my vehicle there’s still something he could have done, or at lease tried to do. I bet if I were there to buy a new car he would have all the room in the world to store my car. I was not there to buy a car today, however I will need to buy a car in the future and I will not be buying it from this dealership nor will I recommend anyone to conduct business here. All because of one bad apple. More

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Great experience Quick and painless process of leasing a new truck. The process of picking, agreeing on a price, signing of paperwork and driving away in my new truck Quick and painless process of leasing a new truck. The process of picking, agreeing on a price, signing of paperwork and driving away in my new truck was smooth. Thanks! More

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Turned in our current lease early for new lease. My husband and I live off our Social Security - we have no savings, 401K or retirement. We needed transportation that we could depend on at the lowest My husband and I live off our Social Security - we have no savings, 401K or retirement. We needed transportation that we could depend on at the lowest cost. Our first lease was 2015 to 2017 - we had a Cruze and loved it. Our son was able to get us a little better car, higher off the ground, 3 yrs lease with no money down and kept our payments the same and our Insurance cost went down $250 a year! We love our new car - 2017 Trax! More

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Easy and fast. The staff at Berger made this experience easy, fast and painless. It was a pleasure doing business with them. I would recommend Berger to anyone. The staff at Berger made this experience easy, fast and painless. It was a pleasure doing business with them. I would recommend Berger to anyone. More

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Overall Good Experience Showed up expecting to test drive a new Impala, but after sitting in the vehicle, it became clear the car wasn't for us. Jeremy was able to find a cou Showed up expecting to test drive a new Impala, but after sitting in the vehicle, it became clear the car wasn't for us. Jeremy was able to find a couple of Malibus that fit our wishlist, though, which ended up working out great. We left the first day without any hassle. We returned the following day expecting to complete the deal, but there was an issue with our GM Friends and Family number. Jeremy was very helpful, though, and walked our family member through the online process to get the number taken care of. Cecil got a us a great finance rate (one we didn't ultimately end up needing, but it was still quite appreciated), and when we returned to finalize the paperwork, everything went pretty smooth. All in all, it was a very good and fairly easy experience. EDIT: The confusion previously discussed in this space was cleared up. Our experience at Berger was positive start to finish. More

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Berger Chevrolet is great!!! Berger Chevrolet is the best dealership I have ever bought a vehicle from. Jeremy Hosey and the rest of the staff, were super helpful. Jeremy had me s Berger Chevrolet is the best dealership I have ever bought a vehicle from. Jeremy Hosey and the rest of the staff, were super helpful. Jeremy had me set up with a new Equinox and ready to go in no time. They gave me a great price and worked with me on my old trade-in. More

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I was looking for a new truck and these guys got the exact truck I wanted. Upon delivery of truck they walked me through everything and was extremely helpful explaining all the options on the truck.They exact truck I wanted. Upon delivery of truck they walked me through everything and was extremely helpful explaining all the options on the truck.They hooked me up with Onstar,bluetooth,and sirus radio.They spent alot of time with me and I truley appreciate that. More

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I recently had the opportunity of visiting Berger Chevolet in Grand Rapids and I am pleased to report that I had a pleasant experience. The sales person, Jeremy Hosey, was more than willing to show m Chevolet in Grand Rapids and I am pleased to report that I had a pleasant experience. The sales person, Jeremy Hosey, was more than willing to show me all the SUVs available in my suggested price range, as well as, other vehicles I requested. Jeremy was patient, kind, informative, and helpful when faced with my many questions and my indeciveness. He worked cooperatively with the sales manager,Randy Baxter, whom was just as excellent, to find a vehicle suitable for my needs. Mr. Baxter also went above and beyond to assure that I was getting the best financing available by working with the finance clerk, Brett Johnson. Together, they were able to find a lower rate than offered by my credit union. I never once felt pressured to purchase or commit. Overall, the experience was wonderful. I will absolutely recommend Berger Chevolet to all my friends and family. More

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