Jennifer Nelson
Jennifer Nelson at Herb Chambers Kia of Burlington

Jennifer Nelson | Page 13

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
140 Reviews
4.8

140 Reviews

Write a Review

140 Reviews of Jennifer Nelson

January 11, 2019

Dealership Rating
Employee Rating

Oil and Filter Change Free coffee and wi-Fi. Magazines to read. In and out less than an hour. Car vacuumed and cleaned. Service people very pleasant and friendly. When More

by usfarbuo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer,Nelson

January 08, 2019

Dealership Rating
Employee Rating

Herb Chambers Burlington I’m not sure of the woman’s name but she was truly excellent. It was my first time at the dealership and she went through everything with me and she h More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2019

Herb Chambers Kia of Burlington responded

Happy to know that you were taken great care of you. Thank you for your feedback. We look forward to assisting your automotive needs in the future. Best, Senee O'Connell, General Manager.

January 07, 2019

Dealership Rating
Employee Rating

A transfered customer As coming from York Kia of Medford a abrupt exit i fell welcomed as a customer in your Burlington location.Jennifer was my first impression in the Bur More

by crusty2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2019

Herb Chambers Kia of Burlington responded

Happy to know that you felt welcomed when you stepped into our dealership. That is exactly how we want our customers to feel. Thank you for taking the time to provide your feedback, and we look forward to years of doing business with you. Best, Senee O'Connell, General Manager.

December 23, 2018

Dealership Rating
Employee Rating

Great service So far, I always have a great experience when I go to this dealership. I went for an oil change yesterday, and as always, Jennifer was very nice and h More

by Carambola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lady at the front desk, I don't know her name.

December 22, 2018

Dealership Rating
Employee Rating

Good Service Warm greeting when I arrived. Pleasant exchange about the holiday prior to business . I was there for routine oil change and recalls, There is a comfo More

by Sha184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto

December 03, 2018

Dealership Rating

Great Service! This is the first time I visited KIA of Burlington. I was a customer of KIA of Medford. As in my past experiences with the KIA dealerships, KIA of Bur More

by a.ferrentino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 25, 2018

Dealership Rating
Employee Rating

Top Notch Service at Herb Chambers Kia of Burlington As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience w More

by 3kiafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 24, 2018

Dealership Rating
Employee Rating

Excellent as always. I’ve been coming to Kia Burlington for over a year now and have worked with Diego, Jen and Cesar for the entire time. Each time I come, I am greeted b More

by Payt4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae , Tom O’Donnell

Nov 26, 2018

Herb Chambers Kia of Burlington responded

Thank you for your business and for taking the time to write this review. I am pleased to know that you have received great customer service from the team, and are happy with the service performed on your vehicle. -Sennee O'Connell, General Manager.

November 17, 2018

Dealership Rating
Employee Rating

High Expectations Met and Beyond!? I am continually impressed by the service department at the herb chambers Kia dealership in Burlington,Ma. From the minute I step in the door to the More

by Kiasedona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto

Nov 19, 2018

Herb Chambers Kia of Burlington responded

Thank you for taking the time to write this review. I am happy to know that we have provided you with great customer service, and you are pleased with the service done to your vehicle. Happy miles! Best, Senee O'Connell, General Manager.

November 02, 2018

Dealership Rating
Employee Rating

Handled with "Car e" My local dealership closed suddenly (leaving me without an oil change owed me) quite frankly, work hadn't been good. My husband had purchased a Honda More

by Naniscandi57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae , Tom O’Donnell

Nov 02, 2018

Herb Chambers Kia of Burlington responded

Thank you so much for this great review. Happy to know that you enjoy working with the team, and were provided with great customer service. We look forward to your next visit! Best, Senee O'Connell, General Manager

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