Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jeff Sustersic
Refer Me
174 Reviews
Meet Jeff, a seasoned Automotive professional with over three decades of experience in the automotive industry. With a career spanning such a significant period, Jeff has witnessed the evolution of the automotive landscape firsthand, adapting and thriving in an ever-changing market. But Jeff's story extends far beyond the showroom floor. Having weathered personal storms, including the loss of a beloved wife to cancer, Jeff has emerged not only as a resilient professional but also as a committed fundraiser for cancer research. Driven by a deep sense of purpose, Jeff channels personal tragedy into meaningful action, tirelessly advocating for advancements in cancer treatment and support for affected families. However, Jeff’s dedication doesn’t stop there. As an advocate for children, Jeff recognizes the importance of nurturing and empowering the next generation. Whether through mentorship programs or community initiatives, he works tirelessly to create opportunities for others.
Read moreDealership Experience
7 yrs, 1 mo
Industry Experience
30 yrs, 4 mos
174 Reviews
Write a Review
174 Reviews of Jeff Sustersic
December 12, 2017
Leased a vehicle for the first time! We had a wonderful experience at the Lexus Metro dealership (December 2017). Our sales associate was Christian Miller. He was very knowledgeable and p We had a wonderful experience at the Lexus Metro dealership (December 2017). Our sales associate was Christian Miller. He was very knowledgeable and patient as we asked a myriad of questions to figure out whether leasing or buying was the right choice for us. He was very thorough and honest in his explanation and he provided us with time and space to make a decision that we very happy and comfortable with. He also helped us find a vehicle that best fit our needs. Once we found that vehicle, he worked very hard with Jeff Sustersic to present us with a very good deal. Negotiating the best price/deal was surprisingly painless. After our negotiation, it was late in the day so we made an appointment to come in later that week to finish up the paperwork and to pick up our car. Later in the week, Christian Miller picked up one of us from home as the other came straight from work. We were very impressed with the great service offered by Christian Miller. We met with David Weaver (Finance Department) and we had another wonderful experience. David was very thorough, organized, and informative. He answered all of our questions and he was very efficient in helping us complete the paperwork process. He explained the optional Lexus protection plans offered in depth and allowed us to make a decision without pushing us into something that we did not want or need (we ended up choosing a protection plan that suited our needs). Before driving the car off the lot, one of the employees thoroughly went over all the features of the car and helped us set up Bluetooth, radio stations, memory seats/preferences, etc. We were impressed with how friendly everyone was at the Lexus Metro dealership. We were also impressed with their high quality service. Their friendliness and service made our car shopping/leasing experience a pleasant one. We would highly recommend the Lexus Metro dealership to anyone looking to buy or lease a luxury vehicle! More
by zxl11
Other Employees Tagged: David Weaver, Christian Miller
Helpful 
November 20, 2017
Loving Lexus My experience with Metro Lexus was hands down AWESOME. Terry Ramey is an IMPECCABLE Sales Associate. The LEXUS staff is outstanding!. Thank you fo My experience with Metro Lexus was hands down AWESOME. Terry Ramey is an IMPECCABLE Sales Associate. The LEXUS staff is outstanding!. Thank you for a Awesome experience Lexus! More
by Love Lexus
Other Employees Tagged: Terry Ramey, Patty Reeves, David Weaver
November 01, 2017
Superb Customer Experience All of the employees at Metro Lexus made the purchase of my RX350 a wonderful experience. I am writing a positive review for each employee I interacte All of the employees at Metro Lexus made the purchase of my RX350 a wonderful experience. I am writing a positive review for each employee I interacted with on their website page. Rick Cortes is a very knowledgeable, down to earth, professional employee who went above and beyond to ensure I understood the features of my new RX350. He thoroughly explained and showed me the main features of my car and told me if I had any questions I could call him. The reason my review is titled "Superb Customer Experience" is, the following day I sent Rick a text to see if there was a way to display the number of miles I could drive until my gas tank was empty. Not only did he promptly respond, he created a how-to-video to show me the steps. That action alone is going well above, and beyond to provide 100% customer satisfaction! More
by valerie909
Other Employees Tagged: David Weaver , Ricardo "Rick" Cortes, Robert Sprosty
August 31, 2017
Complete Satisfaction - Jerry and Connie B. Our car buying experience was great. Everybody at the dealership was very friendly and accommodating. They made us feel very special when they deliver Our car buying experience was great. Everybody at the dealership was very friendly and accommodating. They made us feel very special when they delivered the car at the dealership. Our salesperson, Victor Klimchuk was easy to work with. He made us feel very comfortable with no pressure to buy. It was our second car buying experience working with Victor and Jeff, the sales manager. Victor was very professional, conscientious, and thorough, and you can trust him. We will definitely return to Metro Lexus for our next car buying experience. We high recommend both Victor and Metro Lexus for your next Lexus. More
by Benz55
Other Employees Tagged: Victor Klimchuk, Victor Klimchuk
Dealership Inventory (221 Vehicles)
