Jeff Richard
Jeff Richard at Silko Volkswagen
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Jeff Richard | Page 18

Service Advisor

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.7
186 Reviews

Dealership Experience

2 yrs, 8 mos

4.7

186 Reviews

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186 Reviews of Jeff Richard

June 03, 2022

Dealership Rating
Employee Rating

Great customer service, they were able to explain me the work they did in my car and they solved the problem. More

by jay_monteiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Braceros

Jun 18, 2022

Silko Volkswagen responded

Thanks for the excellent review Jay! - Katherine, Customer Care

June 03, 2022

Dealership Rating
Employee Rating

Excellent service, highly recommended, great attitude,friendly. Time waiting is as told, payment options are great More

by EGALVEZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Braceros

Jun 18, 2022

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

Jun 19, 2022

EGALVEZ11 responded

Thank you

May 25, 2022

Dealership Rating
Employee Rating

Everyone was so helpful and nice. Got us in right away and efficiently handled the issue. More

by JODIH728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Braceros

May 31, 2022

Silko Volkswagen responded

Thank you for the stellar review! - Katherine, Customer Care

May 19, 2022

Dealership Rating
Employee Rating

They were excellent with their customer service and timely work. Very accommodating and honest. I will return. More

by abarradas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2022

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

May 12, 2022

Dealership Rating
Employee Rating

They answer the phone and try to help you as best as they can. They are polite in the service department and seem to get the job done within a reasonable amount of time. More

by PANTEHASANATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2022

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 12, 2022

Dealership Rating
Employee Rating

Billy is very knowledgeable and was able to get me exactly what I needed for my car. He also recommended that I talk with Dan and Jeff about their oil change program. I will definitely take advantage More

by I.drive.a.racecar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Sim , Dan Braceros

May 13, 2022

Silko Volkswagen responded

Thank you for the 5-Star review! We look forward to seeing you in the future taking advantage of the BOGO oil change program! - Katherine, Customer Care

May 11, 2022

Dealership Rating
Employee Rating

It was Job well done by the services staff at dealership. Thank very much yo all members of the Volkswagen dealership More

by HENRIQUE331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Braceros

May 13, 2022

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 11, 2022

Dealership Rating
Employee Rating

Very good experience fast service very professional clean waiting room highly recommend will return again More

by JWEB1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Braceros

May 13, 2022

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

May 09, 2022

Dealership Rating
Employee Rating

On time, friendly and accommodating to my restraint which I was very appreciative thanks to Jeff. Good job to the mechanics too! More

by NVON12323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2022

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 13, 2022

NVON12323 responded

Happy

May 04, 2022

Dealership Rating
Employee Rating

Staff are responsive and transparent. They provide feedback with any concerns and offered me a ride home when my car was being serviced. Very kind and courteous men. More

by JULEISHABUCKMIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Braceros

May 05, 2022

Silko Volkswagen responded

Thank you for the amazing review! - Katherine, Customer Care

...
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