Jeff Richard | Page 17

Customer service was great . Changed my oil. The first change was $100 HOWEVER, the next change is FREE ! $50 each is a great deal, as the oil alone is so expensive even outsid Changed my oil. The first change was $100 HOWEVER, the next change is FREE ! $50 each is a great deal, as the oil alone is so expensive even outside of the dealership. More

by EDCONLEYSR Verified Customer Verified Customer

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Dan Braceros and Jeff Richard provided excellent customer service! I was informed of the problem with my VW Passat's A/C. I was told when the part would arrive and I got a service appointment that was conv service! I was informed of the problem with my VW Passat's A/C. I was told when the part would arrive and I got a service appointment that was convenient for me. Both Dan and Jeff were knowledgeable, patient in answering all my questions, and it was wonderful that they got me a 'loaner' vehicle, which in needed. More

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Went in for oil change and they had a few issues at the time so it was much longer than I would have thought. Posted a review on Google and within an hour the service department reached out to me and expl time so it was much longer than I would have thought. Posted a review on Google and within an hour the service department reached out to me and explained the situation and made it right. Initial review was 2 stars and after the call i bumped it up 2 more stars. More

by Brian Verified Customer Verified Customer

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Great service all around. I was informed of the approximate cost of service before hand. The employees are very nice and helpful. I was informed of the approximate cost of service before hand. The employees are very nice and helpful. More

by ISA2170 Verified Customer Verified Customer

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Service is always on time. Comfortable, clean waiting room. Very friendly service! Communication was great. Will recommend. Comfortable, clean waiting room. Very friendly service! Communication was great. Will recommend. More

by LChapin2 Verified Customer Verified Customer

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I purchased my car in April great customer service and great people to work with great people to work with More

by Gurli0423 Verified Customer Verified Customer

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Dealer refused to honor warranty on “Dynamic Cornering Light”. Stating they found aftermarket parts. If this is true, it is how I received the vehicle when purchased as “new”. If it had been in an acciden Light”. Stating they found aftermarket parts. If this is true, it is how I received the vehicle when purchased as “new”. If it had been in an accident beforehand, I should have been informed. Even though the dealership has changed hands since the purchase, I don’t see myself purchasing my next VW from them. More

by dbinette Verified Customer Verified Customer

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*Courteous service *Excellent communication *Clean waiting area and showroom *I’m very satisfied with the Silko team waiting area and showroom *I’m very satisfied with the Silko team More

by BOB343COMMERCIAL Verified Customer Verified Customer

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The service at Silko is the best dealership I have dealt with. Would recommend to anyone to come to Silko for their next service. with. Would recommend to anyone to come to Silko for their next service. More

by PJVWGTI Verified Customer Verified Customer

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This by far was the best car purchase experience I have ever had. Every single person no matter their position was nothing but friendly, helpful and professional. Kudos to Adam Silverleib for managing such ever had. Every single person no matter their position was nothing but friendly, helpful and professional. Kudos to Adam Silverleib for managing such a wonderful dealership! I highly recommend! More

by linda79 Verified Customer Verified Customer

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