Jeff Gray
Jeff Gray at Lexus Of Sarasota
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Jeff Gray | Page 3

Sales & Leasing Consultant

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.9
62 Reviews
4.9

62 Reviews

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62 Reviews of Jeff Gray

November 28, 2023

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Employee Rating

Very professional, very helpful, the only problem was the huge wait to get in to see the financial people More

by cshafer7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Johnson

Dec 07, 2023

Lexus Of Sarasota responded

Thank you so much for taking the time to share this feedback with us! We aim to provide the most seamless experience possible and appreciate you pointing out areas for improvement. Your patronage is important to us, thank you for choosing Lexus of Sarasota! Let us know if there is anything we can do for you!

November 21, 2023

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Jeff Gray was a professional and friendly salesman who answered all the questions I asked with much knowledge and help. More

by cshafer7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, thank you for choosing Lexus of Sarasota!

November 05, 2023

Dealership Rating
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Lexus of Sarasota made buying a car easy! Our car was totaled 2 weeks ago due to a hit and run. We replaced our Lexus Ed 350 with another since we love the car! More

by Kathy Riley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

Lexus Of Sarasota responded

Kathy, I am so glad our team was able to get you into a new Lexus! Thank you for choosing Lexus of Sarasota and sharing your positive experience. If there is anything we can do for you, please let us know!

November 01, 2023

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Jeff Gray was once again amazing and provided a fun, easy, efficient buying experience. He will be my go to guy for all Lexus purchases. More

by jeffrey.w.cochran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Clark

Nov 30, 2023

Lexus Of Sarasota responded

Thank you, Jeffrey, for sharing your experience with us – we greatly appreciate it! We strive to create great experiences for our customers, and your feedback makes it worth it. We look forward to welcoming you in the future!

November 01, 2023

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Jeff Gray made the sale an easy, fun experience. And buying a new Lexus should be a good experience. More

by MARCIAKBECK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Johnson

Nov 30, 2023

Lexus Of Sarasota responded

Marcia, you are absolutely right that buying a new Lexus should be a good experience. I am so happy Jeff Gray, and the team were able to provide a smooth and fun purchasing process. Congratulations on your new Lexus - let us know if there is anything else we can do for you!

October 27, 2023

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Excellent service! Knowledgeable staff, didn’t feel pressured to make a buy decision until I was comfortable! More

by jenbreo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Mathis, Jenny Bethell , Chris Carter

Nov 30, 2023

Lexus Of Sarasota responded

Thanks for the awesome review, Jen! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope you are loving your new car - let us know if there is anything else we can do for you!

October 27, 2023

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I love the customer service and the respect. The service is excellent and everything good More

by DOUG.AUSTIN97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Johnson, Joey Huynh

Nov 30, 2023

Lexus Of Sarasota responded

Thank you for taking the time to review your visit to Lexus of Sarasota. I am happy to hear that our staff was able to make your experience with us a positive one! I hope everything is going great with your vehicle, let us know if there is anything else we can do for you!

October 12, 2023

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Employee Rating

I told the finance manager I was thinking about paying cash. I did not want him doing hard checks on my credit. I was told I should just let him finance it. It would be quicker., I did a suggested, and wh More

by denfree42
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Gruendl

Oct 16, 2023

Lexus Of Sarasota responded

Thank you so much for taking the time to share your opinions, we genuinely appreciate it. We are so happy to hear that you enjoyed our atmosphere and delivery experience. However, we are sorry to learn about your negative finance experience, as this is not our usual service. We are constantly striving to improve our processes and thank you for pointing out aspects for us to focus on. If there is anything we can do for you, please let us know. - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com or 941-924-3040

September 26, 2023

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Employee Rating

We traveled from Tampa to purchase a vehicle from this dealership and found the overall experience very easy, friendly and pleasant. Jeff Gray was extremely friendly, helpful, patient, worked with us thro More

by David and Danielle Fechtel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 22, 2023

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Employee Rating

IOur dashboard has crashes on it I thought they should have fix before they sold it, I thought they should have fixed it or offered to. It looks much worst now after 2 weeks. More

by bbou7926
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Phillip Short

Sep 25, 2023

Lexus Of Sarasota responded

Thank you for taking the time to leave us a review. We continuously work to create honest and positive guest experiences, and I am sorry to hear that we missed the mark here. If there is anything we can do to assist in the matter, please send us an email at kmcallister@lexusofsarasota.com

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