Dealership Experience
19 yrs, 6 mos
Industry Experience
19 yrs, 6 mos
44 Reviews
Write a Review44 Reviews of Jay Fralin
April 29, 2013
I dealt with Jessica online (AAA referral) and she was very helpful pricing the car and patient through my delay in making a decision. On arrival at the dealership, Jay handled the sales transaction and very helpful pricing the car and patient through my delay in making a decision. On arrival at the dealership, Jay handled the sales transaction and was the ultimate professional explaining all the sales options and getting the transactions completed. I would recomment this dealership to anyone in the market for a new Suburu. More
Other Employees Tagged: Jessica Sansoni
April 20, 2013
I think it is so cool that I discovered your dealership I think it is so cool that I discovered your dealership and the salesman I chose (Jay Fralin) via the internet from non- dealer associated neutral w I think it is so cool that I discovered your dealership and the salesman I chose (Jay Fralin) via the internet from non- dealer associated neutral websites. My own personal experience with Miller Subaru bore out the complimentary words I read on the web. I would certainly also recommend them to others. More
Other Employees Tagged: Carl Savage, Melissa Miller , Jack Martisofski
April 03, 2013
The overall experience was a great one. We felt our salesman Jay Fralin was warm, friendly and genuine. We are very happy with all aspects of the dealership from sales, to finance to the tech who demon salesman Jay Fralin was warm, friendly and genuine. We are very happy with all aspects of the dealership from sales, to finance to the tech who demonstrated all the features, everyone made us feel we chose the right place to make our purchase. My husband loves his new Subaru Crosstrek. Thank you and we look forward to another purchase in the future. Mr. & Mrs. "S" Marlton NJ More
March 25, 2013
I have purchased 2 vehicles from Miller Subaru in the last 3 years. Each time I received a fair price right away without the back and forth haggle a lot of dealers will put you through. Miller Subaru h last 3 years. Each time I received a fair price right away without the back and forth haggle a lot of dealers will put you through. Miller Subaru has the nicest staff and I feel they really do care about keeping good relationships with their customers. Jay, Melissa and Ryan were great to work with and made me feel like a valued customer. I will never purchase a Subaru anywhere else. More
Other Employees Tagged: Melissa Miller
March 24, 2013
Been a 4 year Subaru owner, and have always been treated with respect in an extremely friendly atmosphere. Never have I had a bad experience with the service or the sales department. Very low pressure, ve with respect in an extremely friendly atmosphere. Never have I had a bad experience with the service or the sales department. Very low pressure, very high value = 1 very satisfied customer. Just purchased a new Impreza sport, love it. Jay Fralin was great as my salesman. Love this dealership, and would buy another car there in a heartbeat. John E. Burlington, New Jersey More
Other Employees Tagged: William Poinsett, Melissa Miller
March 16, 2013
I was looking for a new car since my minivan died on me. It was recommended to me that I go see Jay at Miller from my parents. They have bought a Subabru from Jay in the past and when they are looking for a It was recommended to me that I go see Jay at Miller from my parents. They have bought a Subabru from Jay in the past and when they are looking for a new one, Jay is the person they will go and see. I felt very comfortable talking with Jay. He was very knowledgeable and not pushy(which I cannot stand).( I like to be able to walk around and look at the inventory before someone is coming out the door, hounding me.) If I know if anyone looking for a new car, I will definitely send them to see Jay. More
March 12, 2013
Our experience with Jay and Michelle was great. Jay knows the business and was very thorough. He took us for a test drive and explained quite well the many features of the Outback. We had visited 3 ot knows the business and was very thorough. He took us for a test drive and explained quite well the many features of the Outback. We had visited 3 other Subaru dealerships and in overall comparison, we were very satisfied to do business with Miller Subaru. This dealership is listed under the Better Business Bureau which was a plus. The paperwork was quick and easy and was ready for signing when we arrived to complete our purchase. The car was ready as promised with a full tank of gas. We will recommend this dealership to family and friends. More
Other Employees Tagged: Melissa Miller
March 04, 2013
I recently went to Miller Subaru to purchase a used 2011 Subaru Legacy. I was immediately greeted by 3 salesman that walked oustide as soon as I parked. Jay Fralin came right up to me and asked how he cou Subaru Legacy. I was immediately greeted by 3 salesman that walked oustide as soon as I parked. Jay Fralin came right up to me and asked how he could help me, before I even walked inside. He was very professional and extremely helpful. Aaron Freedman broke down everythig for me when it came time to fill out and sign all of the paperwork. It was nice to even have a conversation with him as well. My only complaint is that it took a little on the long side to get the car cleaned up. But that's only becuase there was 1 person doing it. Other than that, great experience! More
January 30, 2013
I saw the wrx I was interested in online and inquired about it through the website. Kelly responeded quickly to my request and had the car waiting for me when I arrived. It was an excellent experience about it through the website. Kelly responeded quickly to my request and had the car waiting for me when I arrived. It was an excellent experience and the staff was great and seemed to genuinly like their jobs with the dealership and helping customers. Thank you More
Other Employees Tagged: kelly simon
January 15, 2013
My buying experience with Jay and Melissa was quite positive. As soon as I met Jay I was impressed with his professional,calm,friendly and pleasant approach to the car buying business. His honesty and positive. As soon as I met Jay I was impressed with his professional,calm,friendly and pleasant approach to the car buying business. His honesty and knowledge of his product was refreshing.Melissa was joy to work with when we finalized the purchase of our car. I would definitely recommend Jay and Miller Subaru to prospective buyers without reservation. More
Other Employees Tagged: Melissa Miller