Jay Escobar | Page 193

Worst service I drop the car off and they said there gonn be done in a week. I call a week later asking about the state of my car see if it’s done they said ther g I drop the car off and they said there gonn be done in a week. I call a week later asking about the state of my car see if it’s done they said ther gonna call me right back in 30 min... never called back. Called the next day and still same thing happened never got a phone call back. I called again the next few day same thing, sometimes they would put me on hold for 30 min and then they would hang up. This happened to me twice. Finally when i got in touch with them they had the car ready because they would have never called. Then I drive back to my home I check for my sunglasses and they were missing along with my phone case. They stole my brand new sunglasses I have the receipt and glasses case in the car. I call to let them know and they did the same thing they said they wer going to call me back never did, called the next day and they put me on hold for 20min then hung up on me. I don’t know what’s going on but honestly the worst service I have ever gotten. As soon as the lease is up I probably will never deal with a dodge again.... More

by SEFI.ZITI Verified Customer Verified Customer

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I am please with the continued professional service Mr. Jay Escobar Who is the Service Advisor who works at the front desk continues to provide professional service and is accommodating. Mr. Danny Sharp Mr. Jay Escobar Who is the Service Advisor who works at the front desk continues to provide professional service and is accommodating. Mr. Danny Sharp is the only Mechanic I request to work on my vehicle due to the professional work he performs. Both Are assets to the Company . More

by RENEEGOMEZ1958 Verified Customer Verified Customer

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Best Customer Service in and out of town! Thanks always to Jay! He is a true champion whose demeanor is fun and encouraging while also technically knowledgeable. He is a mainstay and definite Thanks always to Jay! He is a true champion whose demeanor is fun and encouraging while also technically knowledgeable. He is a mainstay and definitely an asset to the company's reputation. More

by MRONUG Verified Customer Verified Customer

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excellent The service at Bayside Dodge/Jeep is nothing but outstanding. I had an issue with the alternator that was solved immediately. EXCELLENT! THANK YOU. The service at Bayside Dodge/Jeep is nothing but outstanding. I had an issue with the alternator that was solved immediately. EXCELLENT! THANK YOU... Vincent Mandile More

by SPIRIT93 Verified Customer Verified Customer

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Professional Very friendly and professional. The Ram was serviced within the time frame I was told. All my concerns were addressed and in the meantime I was in t Very friendly and professional. The Ram was serviced within the time frame I was told. All my concerns were addressed and in the meantime I was in the showroom with Edwin viewing my next possible purchase. More

by nyusmc Verified Customer Verified Customer

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No happy Dont honor what they sell had tire contract and still charged me 30 dollars amd didnt honor it keep saying something else thought customer was always Dont honor what they sell had tire contract and still charged me 30 dollars amd didnt honor it keep saying something else thought customer was always right really want to argue over 30 bucks More

by TAQUEENS Verified Customer Verified Customer

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Excellent experience. My experience at Bayside as always been great. Everyone is so helpful. They are willing to answer any questions you may have about your vehicle. My experience at Bayside as always been great. Everyone is so helpful. They are willing to answer any questions you may have about your vehicle. More

by BENNETT940287 Verified Customer Verified Customer

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Service and repairs The worst service ever. The attitude in the front desk is horrible. When I bought my jeep they promised free oil change, tire rotation and car wash The worst service ever. The attitude in the front desk is horrible. When I bought my jeep they promised free oil change, tire rotation and car wash as long as I service my jeep at there service department. I have never gotten a free car wash, when I asked they said they don't do that anymore, when I ask for the tire rotation they charge me, I told them that when I brought my jeep I was told that I get free tire rotation their response was i have to pay. They are nasty and I wish I never brought my jeep from them. They lied. The sales person was never available when I wanted to ask him why is everything different from what I was told.. Do Not Buy your vehicle from Bayside Jeep More

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Top notch They are always profesional very reliable and fast lighting service!! Jay is the man always helpful and always stand by his word. I highly recommend!! They are always profesional very reliable and fast lighting service!! Jay is the man always helpful and always stand by his word. I highly recommend!! More

by SANTIAGO.804.J Verified Customer Verified Customer

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Repairs They claimed I needed a which would run $1,800 core I got a second opinion it turns out that I needed a thermostat and a water pump. At the end of the They claimed I needed a which would run $1,800 core I got a second opinion it turns out that I needed a thermostat and a water pump. At the end of the day I do not trust this dealership with repairs they want to charge me repairs that don't need to be done. No plans on visiting the dealership anytime soon More

by EVERTONCLARKE20 Verified Customer Verified Customer

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