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Brian Vincente
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1,340 Reviews
1,340 Reviews
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1340 Reviews of Brian Vincente
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April 11, 2024
I love the brand and decided to give in my Cherokee 2021 for the Grand cherokee 2024 4Xe, little did I know. I leased it in February 2024 at Bayside Chrysler Jeep, 2nd week of having the vehicle, I wake up for the Grand cherokee 2024 4Xe, little did I know. I leased it in February 2024 at Bayside Chrysler Jeep, 2nd week of having the vehicle, I wake up one morning and try to open the car but battery is completely dead and car ends up in the service department for 5 days, I kept on calling and no one could give me an answer till I physically went to dealership and my salesman Jamaine was able to get me some answers. 1 month later my car ends up in the service department again and has been there for the past 2.5 weeks,this time they told me that they needed to change the shifter but that ended up not being the problem, it took them an additional week to figure out what is wrong with the vehicle and now they are saying that they need some kind of valve and that they dont even have an ETA for the missing piece. My husband went there on Monday, April 8 and they told him that they would call and update us and as of today April 11 we have not heard back from them. This has been my worst experience all around. I am inconvenienced in every way, they have my car parked 2 blocks away in the street, passed by one day and i was shocked, they just leave all vehicles in the street parked for days.I am very disappointed. I am renting a car with enterprise because this specific dealership/service dept does not have service loaners, I have paid out of pocket $1800 and will keep on paying till I get my car back, i will be reimbursed but now i have to lay out all that money. Every thing has been a disaster from the car itself and the runaround with the service department. More
by ELENI
Other Employees Tagged: Jamaine Alphonso
April 10, 2024
They have always been good to me. The service was efficient and customer service was even better. The service was efficient and customer service was even better. More
by browndwain43
Other Employees Tagged: Bob Kennedy, Jay Escobar
April 03, 2024
Words alone can't explain how much I trust Bayside Chrysler Jeep Dodge with servicing my vehicle. Their professionalism is above average! Me and my car are so spoiled that I refuse to go anywhere els Chrysler Jeep Dodge with servicing my vehicle. Their professionalism is above average! Me and my car are so spoiled that I refuse to go anywhere else. More
by JENNIFER
April 02, 2024
Best service department I’ve dealt it for years. The manager and staff are helpful in every way. The manager and staff are helpful in every way. More
by Jen Mendoza
Other Employees Tagged: Bob Kennedy, Sal Fazio, Jay Escobar
April 02, 2024
Great place. Very professional. Answered all my questions and helped me make a final decision Very professional. Answered all my questions and helped me make a final decision More
by gs4lexo
Other Employees Tagged: Avi Babadjanov
April 01, 2024
great space the staff are great the waiting area has a space where you can get a nice drinks and wait for your car to be fixed. from 1 -10 this dealership is excellent ... top 10 in my book space where you can get a nice drinks and wait for your car to be fixed. from 1 -10 this dealership is excellent ... top 10 in my book More
by yohance
Other Employees Tagged: Terrence Shine, Ryan Dworkis
March 29, 2024
Great customer service friendly For here knowledgeable fast service get your car back when promised easy to work with!!!!! Play fast service get your car back when promised easy to work with!!!!! Play More
by Maryanncafaro
Other Employees Tagged: Bob Kennedy , Tim
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