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Jay Brown
Refer Me
217 Reviews
Dealership Experience
4 yrs, 8 mos
Specialties & Trainings
Management
Customer Service
217 Reviews
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217 Reviews of Jay Brown
Verified Customer
Helpful 
March 17, 2024
He was great on giving me the direction on what need to be done and sent my car to the other shop and made sure it got there I was at work and not able to drive 2 cars be done and sent my car to the other shop and made sure it got there I was at work and not able to drive 2 cars More
by stacier040
Other Employees Tagged: Byron Green, Alyssa Roybal, Kevin Ormsbee
December 03, 2023
It was a pain to get my car in for an oil change. If I had known that the service department is so busy that it takes weeks for an appointment, I would’ve bought the car at a different dealership. I If I had known that the service department is so busy that it takes weeks for an appointment, I would’ve bought the car at a different dealership. I am used to being able to get an oil change the same day or at least the same week I need it done. Also my appointment was for a drop off and to be ready by the end of business the next day. I arrived before the service department was closed and the rep wouldn’t help me. He said to fill out the drop off paperwork with the keys and park the car. I had questions as it was our first appointment with the new car. He didn’t have the time to provide me with even 3 star service. He was too busy sitting at his computer on his cell phone. it’s not like I showed up at closing time. Then I would understand. On top of everything we picked up the car, it smelled like BO, wasn’t vacuumed, or washed. They give us a piece of paper saying that if we leave a 5 star review and follow their review guidelines (examples of what to say) I would get a free tank of gas. Sorry, but I will not lie in a review to get anything free. More
by BUFALO_CODY
Other Employees Tagged: Alyssa Roybal
November 24, 2023
Terrible customer service. Never answered calls or returned messages. We will no longer deal with Clement. All future service will be done at a different Hyundai dealer. Never answered calls or returned messages. We will no longer deal with Clement. All future service will be done at a different Hyundai dealer. More
by jmunie
Other Employees Tagged: Chris Bone, Byron Green, Alyssa Roybal
November 11, 2023
Great customer service friendly and fast service. Reasonable waiting area with popcorn and water. Very enjoyable Reasonable waiting area with popcorn and water. Very enjoyable More
by jessicazender
Other Employees Tagged: Jeff Jackman, Kurt Gieselman, Dillon Kirkpatrick, Sasha Zhyvotovska , Matt Collins, Randy Delgado, Ethan Glockengieser, Zachary Keller, Kain Smith, Melissa Snider
September 24, 2023
Always great workmanship and customer service. I would have given a 5 star review but even making an appointment I waited 2.5 hours for an oil change. I think this is completely unacceptable. I would have given a 5 star review but even making an appointment I waited 2.5 hours for an oil change. I think this is completely unacceptable. More
by maria-sunshine
Other Employees Tagged: Byron Green, Alyssa Roybal, Kevin Ormsbee
September 13, 2023
Service is great every time. That Byron is a top notch guy. 10/10 recommend. That Byron is a top notch guy. 10/10 recommend. More
by alexisstoehr23
Other Employees Tagged: Byron Green, Alyssa Roybal, Kevin Ormsbee
September 09, 2023
When other dealerships were impossible to get an appointment, Clement Hyundai’s service department managed to service my vehicle and treated me so well. They are tops in my book. appointment, Clement Hyundai’s service department managed to service my vehicle and treated me so well. They are tops in my book. More
by DB
