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Javani Rivera
Javani Rivera at Silko Volkswagen
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Javani Rivera

Sales Manager

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.8
55 Reviews

When I'm not finding happy homes for our great selection of New and Previously Loved vehicles I am spending time with my wife Mackenzie and our newborn Jaxson. I look forward to being able to assist you with any and all of your car buying needs!

Dealership Experience

2 yrs, 2 mos

Industry Experience

9 yrs, 11 mos

4.8

55 Reviews

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55 Reviews of Javani Rivera

April 20, 2024

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Employee Rating

Their service attitude is very good. AI he provided excellent service, patiently answered our questions, and was very efficient and patient! I am very happy to have bought a car here! More

by Daisy Zhong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Jecrois, Megan Riley

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Apr 22, 2024

Silko Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Silko Volkswagen are glad to have you as a customer. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 05, 2024

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Employee Rating

I appreciated your listening to my needs and working with me to get to the price I wanted More

by Robnunnery
Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Matthew Lucier, Nuno Gomes, Al Jecrois

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Apr 07, 2024

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rob, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 26, 2024

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Sales Department is Awesome! I have to say that Silko Volkswagen is one of the best dealerships I have been to. They really cared about my needs and went out of their way to hel More

by Linda M
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick, Tom & Mauricio

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Mar 26, 2024

Silko Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Linda, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 26, 2024

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They honored the price and delivered the car as exapected. Very happy with service and delivery. More

by david-paquette
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Recommend Dealer
Yes
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Mar 26, 2024

Silko Volkswagen responded

David, Thank you for taking the time to share your feedback with us. Javani works hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 19, 2024

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Megan and Nuno are very professional, helpful and knowledgeable. I enjoyed the no pressure sales approach. The overall dealership had a very relaxed atmosphere. More

by cfaro27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nuno Gomes, Al Jecrois, Megan Riley

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Mar 25, 2024

Silko Volkswagen responded

Hello Cory, Thank you for sharing your feedback with us with regard to the purchase of the pre-owned 4-Runner, from us here at Silko VW. Happy to hear you are completely satisfied with the service you received from Javani, Nuno, Al and Megan. We truly appreciate the opportunity to be of assistance and strive for customer satisfaction. Congratulations on your new vehicle and enjoy! Thanks for the awesome review!

March 12, 2024

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He team at silko was excellent. Yhey made the buying processs easy and pleasant with no pressure. They were informative and overall excellent. Id recommend them and the dealership i More

by DaveRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nuno Gomes

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Mar 17, 2024

Silko Volkswagen responded

Hi Dave, we are delighted to know you had an excellent experience with Nuno and Javani here at Silko Volkswagen. We are very fortunate to have the team that we do and happy they exceeded expectations. Congratulations on your new VW!

January 16, 2024

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Employee Rating

We had a great experience purchasing a new car from Silko. Everyone was easy to deal with. Thanks again More

by Markybrowneyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Jecrois

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Jan 17, 2024

Silko Volkswagen responded

Hello, Mark. Thanks for reviewing your experience with Javani & Al here at Silko VW. 5-stars is awesome! We are so glad you are pleased with the service received while purchasing your new VW! It is our goal to provide a seamless process when making such an important decision. Hope you love your new VW and know we are here and happy to help!

January 15, 2024

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Employee Rating

For the most part, I have had a very positive experience at this dealership. It was initially not so, however I did go back and was given a different sales person who was excellent. The service department, More

by mgaff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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Jan 17, 2024

Silko Volkswagen responded

Hi Maria, We certainly appreciate you giving us a 4-star review and a second opportunity to be of assistance when purchasing another Tiguan from us. I am thrilled you ultimately had the experience as expected. You are a loyal customer of Silko VW, and we are honored to continue being your choice for VW Sales and Service. Jeff in Service is fantastic! Appreciate the 5-stars there as well. Thank you for the feedback you provided as this is how we strive to be better. Enjoy the Tiguan!

January 07, 2024

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Employee Rating

Working with AL and Javani was a refreshing pleasure after visiting many dealers. They listened, worked with us, and were respectful. More

by lisa4553
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Jecrois

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Jan 17, 2024

Silko Volkswagen responded

Hi Lisa, Achieving a high level of customer satisfaction is our goal each and every day! Your 5-star review and kind words confirm we are definitely dedicated to your experience. Kudos to Javani and Al for making this happen. Enjoy your CRV - perfect for the weather we have been having these days. Be safe and enjoy!

December 30, 2023

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Employee Rating

The whole team at Silko is great! Al was so helpful in helping me get the car of my dreams. More

by Kadian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abby Silverleib, Al Jecrois

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Dec 30, 2023

Silko Volkswagen responded

Thank you for your review. We are glad Al provided you with a positive experience.

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