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Al Jecrois
Al Jecrois at Silko Volkswagen
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Al Jecrois

Client Advisor

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.9
54 Reviews

Dealership Experience

1 yr, 11 mos

4.9

54 Reviews

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54 Reviews of Al Jecrois

April 20, 2024

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Employee Rating

Their service attitude is very good. AI he provided excellent service, patiently answered our questions, and was very efficient and patient! I am very happy to have bought a car here! More

by Daisy Zhong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javani Rivera, Megan Riley

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Apr 22, 2024

Silko Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Silko Volkswagen are glad to have you as a customer. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 05, 2024

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Employee Rating

I appreciated your listening to my needs and working with me to get to the price I wanted More

by Robnunnery
Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Javani Rivera, Matthew Lucier, Nuno Gomes

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Apr 07, 2024

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rob, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 19, 2024

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Megan and Nuno are very professional, helpful and knowledgeable. I enjoyed the no pressure sales approach. The overall dealership had a very relaxed atmosphere. More

by cfaro27
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javani Rivera, Nuno Gomes, Megan Riley

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Mar 25, 2024

Silko Volkswagen responded

Hello Cory, Thank you for sharing your feedback with us with regard to the purchase of the pre-owned 4-Runner, from us here at Silko VW. Happy to hear you are completely satisfied with the service you received from Javani, Nuno, Al and Megan. We truly appreciate the opportunity to be of assistance and strive for customer satisfaction. Congratulations on your new vehicle and enjoy! Thanks for the awesome review!

March 12, 2024

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Employee Rating

John Medeiros is absolutely well experienced service advisor and always does an amazing job! I continue to come back to Silko solely because of Mr. Medeiros! More

by plumfamilymanagement
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, Billy Sim, John Medeiros

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Mar 17, 2024

Silko Volkswagen responded

Thank you for taking the time to share your thoughts and feelings about your experience with John and Silko VW team. Customer service and satisfaction is our number one goal. Thanks for the five stars and your loyalty!

January 25, 2024

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Employee Rating

Al was very pleasant and helpful. He clearly was happy for me and wanted to make my car purchase experience smooth and pleasurable. More

by Oshea.sarahe
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 25, 2024

Silko Volkswagen responded

Hello Sarah! We are appreciative of you choosing Silko VW when buying your new Jetta! Thrilled to hear you had a wonderful experience with Al and the team. Wishing you many happy miles! Thanks again for the 5-star review. Enjoy!

January 24, 2024

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Employee Rating

Car was bought and needed to be certified between service sales the whole process was handled with no issues. More

by donr6
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Riley , Dan

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Jan 25, 2024

Silko Volkswagen responded

Hi Don, Excellent to hear of your positive experience with Al, Megan and Dan here at Silko Volkswagen. We are fortunate to have customers like yourself who share their feedback with us. Keep enjoying your Passat and please reach out if you need anything at all. We value your loyalty and look forward to assisting you again in the future! Be well.

January 20, 2024

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Employee Rating

The dealership handled all my wants and needs with ease and great communication,the transition buying the car at end of lease again effortless. More

by donr6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Braceros

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Jan 20, 2024

Silko Volkswagen responded

Hey, Don! We sincerely appreciate your kind words and five star review of your experience here at Silko VW with Dan and Al. They make a great team, and we are extremely happy to hear of your complete satisfaction while purchasing your off-lease VW! Thanks again.

January 16, 2024

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Employee Rating

We had a great experience purchasing a new car from Silko. Everyone was easy to deal with. Thanks again More

by Markybrowneyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javani Rivera

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Jan 17, 2024

Silko Volkswagen responded

Hello, Mark. Thanks for reviewing your experience with Javani & Al here at Silko VW. 5-stars is awesome! We are so glad you are pleased with the service received while purchasing your new VW! It is our goal to provide a seamless process when making such an important decision. Hope you love your new VW and know we are here and happy to help!

January 07, 2024

Dealership Rating
Employee Rating

Working with AL and Javani was a refreshing pleasure after visiting many dealers. They listened, worked with us, and were respectful. More

by lisa4553
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javani Rivera

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Jan 17, 2024

Silko Volkswagen responded

Hi Lisa, Achieving a high level of customer satisfaction is our goal each and every day! Your 5-star review and kind words confirm we are definitely dedicated to your experience. Kudos to Javani and Al for making this happen. Enjoy your CRV - perfect for the weather we have been having these days. Be safe and enjoy!

December 30, 2023

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Employee Rating

The whole team at Silko is great! Al was so helpful in helping me get the car of my dreams. More

by Kadian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abby Silverleib, Javani Rivera

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Dec 30, 2023

Silko Volkswagen responded

Thank you for your review. We are glad Al provided you with a positive experience.

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