I was happy with the service and was delighted when warm
chocolate chip cookies were provided.
chocolate chip cookies were provided.
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by COLBERTFAN4268
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2023 -
Burnsville Toyota responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care!
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
The person that helped me was racist and very rude and
didn’t even help me
didn’t even help me
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by josevillalta79
Service Price Transparency
Jul 05, 2023 -
Burnsville Toyota responded
We acknowledge your review and are currently looking into the events you’ve detailed.
Great customer service.
And quick service as well. Clean and spacious waiting room. Good job people!
And quick service as well. Clean and spacious waiting room. Good job people!
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by bergheric51
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2023 -
Burnsville Toyota responded
To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again!
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Work was not done in a timely manner, greasy handprints
everywhere and seat broken. Have to return to fix what burnsville Toyota broke. Very unsatisfied.
everywhere and seat broken. Have to return to fix what burnsville Toyota broke. Very unsatisfied.
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by teffienick
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2023 -
Burnsville Toyota responded
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Jun 27, 2023 -
teffienick responded
Please call Nick at 612-203-5483.
Burnsville Toyota service department is always friendly,
knowledgeable and punctual. I have had my cars serviced there for over 20 years and will continue to do so
knowledgeable and punctual. I have had my cars serviced there for over 20 years and will continue to do so
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by ericjensen59
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2023 -
Burnsville Toyota responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Jason was great, ideally would prefer someone texting or
checking in with me often. I was there for 3 hours and no updates until after 12:10pm.
checking in with me often. I was there for 3 hours and no updates until after 12:10pm.
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by PYANG0422
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2023 -
Burnsville Toyota responded
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Burnsville Toyota Sales and Service Departments exceed in
providing the very best customer service! This is my second time purchasing a brand new 4Runner from Burnsville Toyota. Each salesman, Michael Gerber
providing the very best customer service! This is my second time purchasing a brand new 4Runner from Burnsville Toyota. Each salesman, Michael Gerberding (2006) and Rick Kissner (2023), were friendly, professional, and easy to work with during the sale process. Past and present Service Department personnel, Jeremie Harding and Dave Grosulak, have always been genuinely kind and trustworthy in ensuring my vehicle will be handled with care.
And recently, Jason Colby and Mark Stibal were both wonderful in assisting me with getting my running boards and license plates put on.
Customer service still matters.
Thank you for continuing to prioritize great customer service!
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by BEANE.BARBARA
Verified Customer
Verified Customer
Jun 22, 2023 -
Burnsville Toyota responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely,
Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com
I've used Burnsville Toyota service for 20 or so years
and have always been treated well and the service great. What else can I say.
and have always been treated well and the service great. What else can I say.
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by rozruth
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2023 -
Burnsville Toyota responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Good company Toyota Burnsville business
Respect I gives
you ten so you have to know
you ten so you have to know
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by iftiin2008
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2023 -
Burnsville Toyota responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
The staff at Burnsville Toyota are always timely,
professional and honest I have been doing business with Burnsville Toyota for over 30 years and have always been impressed with all of the staff
professional and honest I have been doing business with Burnsville Toyota for over 30 years and have always been impressed with all of the staff
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by ericjensen59
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2023 -
Burnsville Toyota responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com
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