Jared Knight
Jared Knight at Frontier Dodge Chrysler Jeep
Refer Me

Jared Knight

Sales Manager

Frontier Dodge Chrysler Jeep

5801 Spur 327
Lubbock, TX 79424

Contact Me
4.4
42 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

4.4

42 Reviews

Write a Review

42 Reviews of Jared Knight

March 25, 2024

Dealership Rating
Employee Rating

Jessie was fantastic! He worked so hard to get us in a new Jeep! Every employee we worked with was fantastic. We will be back and will definitely recommend! More

by andrealizrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Garcia

December 14, 2023

Dealership Rating
Employee Rating

They took care of all my needs. Prompt service and good customer service. Very respectfull of my vehicle More

by apollacksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 29, 2023

Dealership Rating
Employee Rating

Best ever! !!! Always takes care of us and both our cars. Customer service satisfaction guarantee. More

by Tisha.torrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Frontier Dodge Chrysler Jeep responded

Thank you for the opportunity to assist you! We appreciate the review!

August 03, 2023

Dealership Rating
Employee Rating

Great service, staff, and wait time for my car to be finished. They were extremely helpful. More

by cdownum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sanchez

Aug 07, 2023

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

February 22, 2023

Dealership Rating
Employee Rating

Jimmy Ware is the only good thing about this dealership. We took our truck in on January 27 for a leak in our brake line. Come to find out there were only TWO brake lines available in the whole entire unive More

by hill.emily615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Harrison

Feb 24, 2023

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with a recent experience. Please reach out to our dealership and ask for our Service Manager to discuss these concerns.

Feb 24, 2023

hill.emily615 responded

I have tried to speak to the Service Manager several times and either the Service reps wouldn’t get him or he never returned my messages.

December 05, 2022

Dealership Rating
Employee Rating

Very satisfied with my visit and purchase at Frontier Dodge Chrysler Jeep in Lubbock TX More

by jdietz02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Martin, Paul Lamonica , DOIVI DOMINQUEZ

Dec 05, 2022

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review and visit!

March 21, 2022

Dealership Rating
Employee Rating

Friends of ours bought a new car with less than 6-7000 miles and it broke down on their weigh to New Mexico for Spring Break. Dealership won't provide a car to cover the trip back other than $55 a day but More

by cbw9962
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 22, 2022

Frontier Dodge Chrysler Jeep responded

Our team has reached out to the customer regarding these concerns. Please reach out to our GM Rick Harrison at 806-798-4500 for any further assistance or if you have any questions.

Mar 22, 2022

cbw9962 responded

And your response is extremely unacceptable and from last I've heard, your GM hasn't returned their call. Character and Integrity is lacking in your profession as obviously at your dealership.

Mar 22, 2022

cbw9962 responded

From my friend: The service department at Frontier Dodge is a total joke. When you know you have to call the number a minimum of 3 times in a row, before it gets answered by a person—pathetic. When they tell you they do not have your vehicle on their lot—They literally told my husband they could not locate our vehicle— after it had been on their lot for 2.5 days! incompetent. When they refuse to give you a loaner car for your 6 month old Jeep that will be in THIER service center for a MINIMUM of 89 days, and you are 5.5 hours from home, with 4 kids… HORRIBLE, UNACCEPTABLE customer care. When a Salesman named Chris, texts you and lowballs you for your Jeep, (discussing trading in the ine in the shop for a new one) but says, “I can’t help you, if you don’t let me.” When you are so desperate for a form of transportation, you consider giving them business, but they are less than considerate and lack competency to make a good deal. “Unfortunately I don’t know what I can do until you come in.” But you don’t have a car and are stranded on a trip with 4 kids— does he even understand what he’s asking of me? When the dealership REFUSES to ship your broken down vehicle to a dealership that has excellent customer care and very competent employees…. Frisco Dodge Jeep Chrysler Ram! Our 6 month old 2021 Jeep Grand cherokee laredo is stuck at Frontier Dodge in Lubbock, where they have an ETA for the needed part of 89 days… while we do not have a loaner vehicle or rental. Do.Not.Give.Them.Your.Business.

Mar 22, 2022

cbw9962 responded

Also from my friend (great professionalism Mr. GM): Frontier Dodge The GM called me on my lunch break and opened up the conversation with, “I’m not sure I can change your perception, but I don’t think you’re giving us a fair shake.” 😆 He did not apologize for anything. He said vehicles could not be found to rent through Enterprise on Saturday… I corrected him that they had 8 days-from Saturday to the following Saturday to find us a car. He said nothing. I told him his employee told Chad they didn’t have our car on their lot. I told him at the least, his employee could lie and say something else like, “let me put my eyes on your car and call you right back.” He didn’t like this and said, “obviously this conversation isn’t going anywhere. Have a good day.” CLICK. The dealership’s GM can’t keep it cool & collected, literally called to tell me I’m not giving them a fair shake, but never apologized and ultimately hung up on me. 😭 Do not give this place your business. From the GM down-bad news. Terrible, horrible customer service. Do not go here!

Mar 22, 2022

cbw9962 responded

Possibly tine for a BBB complaint and a letter to the Attorney General...

March 12, 2022

Dealership Rating
Employee Rating

Over the top service from everyone at the Dealership. Would recommend Eric and Jared to anyone looking to purchase a new vehicle More

by Morriscj22
Recommend Dealer
Yes

Other Employees Tagged: Erick Castillo

Mar 14, 2022

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could assist you!

February 16, 2022

Dealership Rating
Employee Rating

Dnt buy online do ur research they all lie don’t belive what the managers say they r just trying sell u a vechile that might have damage and then blame you that u did it Rick and Gerald are the two worst m More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Caroline George , Rick

Feb 16, 2022

Jerry responded

Learn to take care of your customers They don’t care about u all they wanna do is sell

January 22, 2022

Dealership Rating
Employee Rating

Great place everyone was nice that we talked to and were very inform and very friendly More

by anthonybmartinez806
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

1
...