Dealership Experience
3 yrs, 3 mos
Industry Experience
15 yrs, 9 mos
20 Reviews
Write a Review20 Reviews of Jannelle Giacomo
September 27, 2023
Straight forward and to the point. Gerald was the reason I purchased the RX 350 from Metro Lexus. Exceptional service. Gerald was the reason I purchased the RX 350 from Metro Lexus. Exceptional service. More
Other Employees Tagged: Gerald Ariyasingam
June 29, 2023
Friendly, reliable, serious, accommodating,easy, no hidden agendas regarding price or trade value or delivering date hidden agendas regarding price or trade value or delivering date More
Other Employees Tagged: Michael Gleydura, Christian Miller
January 13, 2023
We worked with Kevin for several years and he has always done a great job for us. He answered all of our questions and spent a lot of time teaching us all the amenities of our new car. As always he is a pl done a great job for us. He answered all of our questions and spent a lot of time teaching us all the amenities of our new car. As always he is a pleasure to work with. All the staff at Metro does a fabulous job. More
Other Employees Tagged: Tom Brennan , Lisa Cales, Kevin McGuire
December 30, 2022
Kept their word on a complicated deal , made last summer. Appreciate their true and valuable honesty Appreciate their true and valuable honesty More
Other Employees Tagged: Michael Gleydura, Christian Miller
July 17, 2022
June 30, 2022
As long as MATT LONG sells Lexus, I will buy from him. He was extremely patient as I changed the model several times. When I finally settled on what I wanted, he spent weeks looking for my new car (there He was extremely patient as I changed the model several times. When I finally settled on what I wanted, he spent weeks looking for my new car (there was a chip shortage after all) and kept in constant contact. I ended up buying my (used) RX350 Sport sight unseen from 1,000 miles away. When I picked it up and saw it in person, it was exactly what Matt said it would be. I loathe the car shopping process, but Matt was no-pressure and actually listened to what I wanted to buy instead of trying to sell me what he wanted to sell. It was the easiest car buying process I have had in the 30+ years I have been buying cars. The whole team at Metro Lexus was amazing. There are simply not enough positive adjectives to describe Matt and Metro Lexus. I will definitely be back. More
Other Employees Tagged: Matt Long
June 29, 2022
My husband and I came in just to look in May. Fell in love with the 350rx. Never thought brooks end up owning my dream car! We picked her up on June 27th. Ryan stayed in contact with us while my Fell in love with the 350rx. Never thought brooks end up owning my dream car! We picked her up on June 27th. Ryan stayed in contact with us while my car was being built. More
Other Employees Tagged: Ryan Yee , Skylar! She’s awesome!!!!!!!!!
June 28, 2022
The space was clean and classy. Our salesperson (Lisa Cales) was helpful and informative but not at all pushy. The used car sales manager came to introduce himself. Everyone was fri Our salesperson (Lisa Cales) was helpful and informative but not at all pushy. The used car sales manager came to introduce himself. Everyone was friendly and professional. The process was smooth and well orchestrated. More
Other Employees Tagged: Lisa Cales
June 15, 2022
Working with Colin, Tom and Jannelle was a 5 star experience from the moment we arrived to test drive a Lexus ES350, throughput the entire car buying experience. Everyone was very friendly and made u experience from the moment we arrived to test drive a Lexus ES350, throughput the entire car buying experience. Everyone was very friendly and made us feel welcome. Colin and Tom worked with the service department to ensure our car was in pristine condition upon pickup. Because of their outstanding product knowledge, the friendly staff we had the pleasure to work with and superior customer service from start to finish, we just purchased our third car from MetroLexus and we are very happy we did! More
Other Employees Tagged: Tom Brennan, Colin Haire
May 24, 2022
The entire buying experience was enjoyable. We were impressed with Colin’s competence and the professional attitude of all of the Metro Lexus staff. We most definitely will use Metro in the f We were impressed with Colin’s competence and the professional attitude of all of the Metro Lexus staff. We most definitely will use Metro in the future! More
Other Employees Tagged: Jeff Sustersic, Colin Haire