Jan Rodriguez

Great service, friendly and knowledgeable sales team; Kenny my sales person great and took a lot of time with me prior, during and after the sale to be sure everything was good! Clean facility! Kenny my sales person great and took a lot of time with me prior, during and after the sale to be sure everything was good! Clean facility! More

Helpful 0

Report | Print

Gracias por la ayuda JC muy contento por el servicio y atención te lo agradezco atención te lo agradezco More

Helpful 0

Report | Print

JC goes above and beyond for his clients! I went into Marino so stressed and overwhelmed about trading in my car and whether or not I was going to be able to get a new car. JC made it possibl I went into Marino so stressed and overwhelmed about trading in my car and whether or not I was going to be able to get a new car. JC made it possible for me to trade in my 2018 Jeep and walk out with a 2021 Grand Cherokee & I couldn’t be more happier! He was very patient, kind, understanding and knowledgeable! I will be referring my friends to JC, for sure! More

Helpful 0

Report | Print

Good dealer, however their service department not so much. I’ve took my car in four times due to squeaky breaks same advisor each time (JAN). 1st time I was told front brakes and rotors needed changing, much. I’ve took my car in four times due to squeaky breaks same advisor each time (JAN). 1st time I was told front brakes and rotors needed changing, days later I was left with squeakier brakes, took it in twice more after that and they “completely changed the front brakes” and still couldn’t tell me why they were still squeaking. I Took it in a fourth time because I can’t stand the high squeaking and they kept my car overnight. My advisor JAN said the technician didn’t look at it because he was so BUSY but that there was “no squeaking” figured he’d say that so I emailed him videos. He said “definitely the brakes but I can’t tell if it’s the front or back” and instead of looking at the car he only changed the front brakes AGAIN and said if they kept squeaking he would have to suggest to change the back. I think it’s so funny that instead of having the technician look at the car while he had it there for two days (I had an appointment each time) he would rather waste my time and just change the front brakes 4 times and have me keep going back because here I am two months later with squeaky brakes again. I’ve been back and forth since august and it’s now December. More

Helpful 0

Report | Print

Carlos, was very cool and transparent. Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Car Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Carlos also took the time to reach out to me the next day to ensure everything was going great and that I loved the vehicle. Carlos definitely went above and beyond. After being to a couple different dealerships. Carlos definitely made me feel comfortable and not like he was trying to just pawn off any car on me. More

Helpful 0

Report | Print

Service gentleman Jose was great! !!!!! He will be the only person I deal with when bringing my car in to for any service…. !!!!! He will be the only person I deal with when bringing my car in to for any service…. More

Helpful 0

Report | Print

Jairo was amazing! Even after I took the Jeep home I had a few hiccups but he was able to take care of it for me Even after I took the Jeep home I had a few hiccups but he was able to take care of it for me More

Helpful 0

Report | Print

When it comes to feeling comfortable with your purchase and someone that goes the extra mile, Anthony is your go-to guy. and someone that goes the extra mile, Anthony is your go-to guy. More

Helpful 0

Report | Print

I am fairly new to Chicago and wanted to buy a new Jeep Wrangler. This was my first time buying a brand new vehicle and also my first time purchasing a vehicle in Illinois. I walked in without an appointme Wrangler. This was my first time buying a brand new vehicle and also my first time purchasing a vehicle in Illinois. I walked in without an appointment and Jon greeted me immediately when I walked in. He made me feel very comfortable throughout the entire process, answered all my questions, and helped me pick out my dream car. Buying a new car is nerve racking as it’s such a big purchase, but Jon and the rest of the team made it seamless from the selection, to the ordering and trade in process, paperwork, etc. Since I’ve purchased the vehicle, I’ve followed up several times with questions and he has always been prompt to respond. It doesn’t hurt that he’s easy on the eyes either! Definitely recommend this dealership and Jon as your salesperson. More

Helpful 0

Report | Print

Marino has sold me two cars both new, beautiful and have kept up perfectly. Juan Carlos and Mike specifically were incredibly helpful in finding the right fit, accommodating my every need and being sure to kept up perfectly. Juan Carlos and Mike specifically were incredibly helpful in finding the right fit, accommodating my every need and being sure to hold the desired vehicles for me to test, decide on. More

Helpful 0

Report | Print