James Marchetti
James Marchetti at Suburban Ford of Waterford
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James Marchetti | Page 2

Sales Consultant

Suburban Ford of Waterford

6975 Highland Rd
Waterford, MI 48327

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4.6
21 Reviews

I am James Marchetti and have come to Suburban Ford of Waterford with over 20 years of experience in customer service, most recently as a seasoned and successful auto/truck service adviser. Whatever your budget, and whether you're looking for a new or quality pre-owned car or truck, my goal at Suburban Ford is to use my experience to help sort out your best options while making the process as comfortable as possible for you. No detail is too small to discuss. I welcome the opportunity to start a long-term relationship.

Dealership Experience

3 yrs, 10 mos

Specialties & Trainings

Top 15 national Service Adviser for 5 years with General Motors

Entrepreneur and business owner for 10 years

View more specialties & trainings
4.6

21 Reviews

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21 Reviews of James Marchetti

February 02, 2022

Dealership Rating
Employee Rating

I bought a 14 year old truck knowing I would probably have some problems with it. To my surprise, everything worked perfectly and has continued to work. It drives like a new truck. My salesman, James More

by Gerard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere

Feb 05, 2022

Suburban Ford of Waterford responded

Hi! We're so happy we were able to help you out!

January 26, 2022

Dealership Rating
Employee Rating

Wow! It was actually fun buying a new car. I can’t say enough about Jeff and James. They both are so professional, knowledgeable and caring. I’m going to spread the word about the best Ford dealer around! More

by Gerard
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere

Jan 28, 2022

Suburban Ford of Waterford responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 21, 2022

Dealership Rating
Employee Rating

This was my second car purchased from Suburban Ford of Waterford. The streamlined sales experience is unbelievable. Everyone there is so helpful and caring. Jeff made sure everything went as smooth as can More

by Gerard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere

Jan 26, 2022

Suburban Ford of Waterford responded

Thank you for your great review. We work hard to offer high-quality service to every guest. We made sure to share this feedback with Jeff to give him the recognition that he deserves. He was delighted to hear your feedback.

July 01, 2021

Dealership Rating
Employee Rating

Not the typical experience you would get from other dealerships. We were upfront and let them know that the purchase of a new vehicle would be dependent on our trade-in. James went out to look at our More

by Bill Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere , John Duley

Jul 14, 2021

Suburban Ford of Waterford responded

Hi Bill, thank you so much for your positive comments about Suburban Ford of Waterford!

December 31, 2020

Dealership Rating
Employee Rating

I just want to say that I am so impressed with suburban Ford Waterford and my nephew James Marchetti I never expected to buy a car yesterday but they gave me everything I wanted. I will definitely go to Su More

by ivme1
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: George Anast

December 22, 2020

Dealership Rating
Employee Rating

Amazing experience! I love the car. Was searching for quite awhile but James was patient and helpful all the way! I highly recommend, great service and product! More

by Thomas Johnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 11, 2020

Dealership Rating
Employee Rating

One of the best car salesman I have had the pleasure of working with! He broke the mold of the stereotypical sales person we have all become accustomed to. The process was smooth, I was kept in the loop More

by Devon Peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 09, 2020

Dealership Rating
Employee Rating

James was a great guy to work with clean dealership and tons of products to choose from if you don't find the right one the first time. When it got to signing paper work. I felt as though the finance d More

by Caebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stefan Sackett

Nov 30, 2020

Suburban Ford of Waterford responded

Caebs, we are glad we could help!

October 22, 2020

Dealership Rating
Employee Rating

Professionalism with a personal touch. Amazing facility with even better personnel. Wonderful experience for my wife and I. Definitley would recommend this staff to all of our family and friends. More

by pmrichard20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Snell

Nov 06, 2020

Suburban Ford of Waterford responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 29, 2020

Dealership Rating
Employee Rating

James is the best salesman I ever had he knows his stuff great deal maker and I would recommend anyone to purchase a vehicle from him More

by lazarrj
Recommend Dealer
Yes

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