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James Marchetti
Refer Me
21 Reviews
I am James Marchetti and have come to Suburban Ford of Waterford with over 20 years of experience in customer service, most recently as a seasoned and successful auto/truck service adviser. Whatever your budget, and whether you're looking for a new or quality pre-owned car or truck, my goal at Suburban Ford is to use my experience to help sort out your best options while making the process as comfortable as possible for you. No detail is too small to discuss. I welcome the opportunity to start a long-term relationship.
Read moreDealership Experience
3 yrs, 10 mos
Specialties & Trainings
Top 15 national Service Adviser for 5 years with General Motors
Entrepreneur and business owner for 10 years
College graduate with Magna Cum Laude prestige
21 Reviews
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21 Reviews of James Marchetti
December 27, 2023
Do NOT work with James unless you want to receive something you were promised to find out, the wrong vehicle was ordered. Then in turn, to be mistreated and uncared for. Will NEVER return. something you were promised to find out, the wrong vehicle was ordered. Then in turn, to be mistreated and uncared for. Will NEVER return. More
by viener26
Helpful 
October 31, 2023
This is the 4th car I have leased thru Suburban of Waterford. Jeff Huvaere is very helpful. He always seems to know exactly what I want. I can’t imagine getting my vehicle anywhere else. Thanks Je Waterford. Jeff Huvaere is very helpful. He always seems to know exactly what I want. I can’t imagine getting my vehicle anywhere else. Thanks Jeff and James for your professional service. More
by mcramer
Other Employees Tagged: Jeff Huvaere
October 03, 2023
Stefan was pushy during the purchase of our vehicle for extended warranties and is impossible to work with to get them cancelled. It's been 3 months since our initial outreach and he will not return calls extended warranties and is impossible to work with to get them cancelled. It's been 3 months since our initial outreach and he will not return calls or emails. More
by Chrisbaringhaus
Other Employees Tagged: Stefan Sackett
April 28, 2023
James Marchetti at Suburban was extremely helpful in helping me out with the Fusion I picked. He made the process as easy and hassle-free as possible. Thanks a lot! helping me out with the Fusion I picked. He made the process as easy and hassle-free as possible. Thanks a lot! More
by Nadeem Noor
April 08, 2023
Suburban Ford of Waterford always makes the new car buying experience a pleasant one for sure. From the general manager, sales manager, sales person, finance and the delivery prep person they all do a buying experience a pleasant one for sure. From the general manager, sales manager, sales person, finance and the delivery prep person they all do a great job. I would definitely recommend to anyone to make their next purchase at Suburban Ford of Waterford. More
by Frank I
Other Employees Tagged: Mike Barker, Jeff Huvaere , John Duley
March 22, 2023
Wow, what a great experience. I was at the dealer 3 hours. Everyone was unbelievably nice. The GM and my sales person answered every question I had. I was at the dealer 3 hours. Everyone was unbelievably nice. The GM and my sales person answered every question I had. More
by Big Money
Other Employees Tagged: Mike Barker, Jeff Huvaere
March 16, 2023
Jeff and James found me the perfect Bronco! 5th new vehicle purchase and the best one yet. 5th new vehicle purchase and the best one yet. More
by hd80cu
Other Employees Tagged: Mike Barker, Jeff Huvaere
December 12, 2022
Easy to work with professional and comfortable to work with. Deal went very well. Thank You with. Deal went very well. Thank You More
by Steve
Other Employees Tagged: Jeff Huvaere
May 26, 2022
This is my second time dealing with the service department at Suburban Ford with my Brand new car and my first time dealing with Cory Todd. He was super friendly and efficient!! Got me in the same department at Suburban Ford with my Brand new car and my first time dealing with Cory Todd. He was super friendly and efficient!! Got me in the same day that I called with a problem. Cory explained what the problem was and Got me in and out in no time. Excellent customer service ! Will definitely deal with Cory if I have a project again! More
by Jen1113
Other Employees Tagged: Corey Todd
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