James Keefe
James Keefe at Brilliance Honda of Crystal Lake
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James Keefe | Page 2

Sales Associate

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
21 Reviews

Dealership Experience

6 yrs, 5 mos

4.9

21 Reviews

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21 Reviews of James Keefe

August 06, 2022

Dealership Rating
Employee Rating

It was refreshing to get exactly what was discussed over the phone. Everyone was cordial and honest. More

by Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Brilliance Honda of Crystal Lake responded

Hi Lewis, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

July 17, 2022

Dealership Rating
Employee Rating

Thomas established trust early in the process. Providing me options and updates along the way. Once my car arrived James was able to quickly get me in and out with some final signatures. More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Brett Cassell, Thomas Keefe

Jul 28, 2022

Brilliance Honda of Crystal Lake responded

Mike, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

June 23, 2022

Dealership Rating
Employee Rating

The way business should be done! Thank you Warren and James. Brilliance customer 12 years. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman , Warren Cho

Jun 25, 2022

Brilliance Honda of Crystal Lake responded

Dave, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We're looking forward to your next visit with us! If you're ever in need of more help, please let us know! -Brilliance Honda of Crystal Lake

May 05, 2022

Dealership Rating
Employee Rating

This was our third car purchase over a 10 year period. Brilliance has always taken care of us, whether it’s sales or service. This is what has kept us loyal to them as a dealership. Thank you Jimmy for More

by Quikslvr311
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe

May 13, 2022

Brilliance Honda of Crystal Lake responded

Hi Quikslvr311, thank you so much for your positive comments! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! We sincerely thank you for the positive review, and look forward to seeing you again soon! -Brilliance Honda of Crystal Lake

March 02, 2022

Dealership Rating
Employee Rating

Great price great people everything I requested was taken care of. My car even came in early More

by miklasz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Schmidt, Thomas Keefe

Mar 04, 2022

Brilliance Honda of Crystal Lake responded

Miklasz, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for the great review! -Brilliance Honda of Crystal Lake

February 13, 2022

Dealership Rating
Employee Rating

They did exactly as as I wanted . Quick sales process. I asked not to be sold any additional products before walking into the finance office and that request was honored. More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Cassell

Feb 15, 2022

Brilliance Honda of Crystal Lake responded

Hi Don, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care! -Brilliance Honda of Crystal Lake

October 04, 2021

Dealership Rating
Employee Rating

This dealership had the best pricing in difficult times. Excellent customer service, timely responses, and all around an amazing experience. I was lucky enough to work with James who was transparent, friend More

by Mtl_228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Brilliance Honda of Crystal Lake responded

Hi Mtl_228, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brilliance Honda Of Crystal Lake

August 01, 2021

Dealership Rating
Employee Rating

Everything and everyone was great!! They were very helpful and treated us very well. We were very impressed with how smooth it went and how they were willing to work with our schedule. More

by Tuegel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert, Thomas Keefe

May 04, 2021

Dealership Rating
Employee Rating

Honest and friendly. We knew the car we wanted and the purchase price before we met. Great customer service! We will do business with them again. More

by Bernice
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert, Thomas Keefe

April 23, 2021

Dealership Rating
Employee Rating

We've been servicing our cars at Brilliance for the last 3 years after moving here from Ohio. I just had the opportunity to buy a vehicle from Brilliance. I picked up my 2021 Honda Pilot EX-L yesterday and More

by tboard15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe, Darrell Herbert