Darrell Herbert

We had an absolute great experience at Brilliance Honda. So happy we chose there to make this new car purchase. Rick Miller was so great to work with! So happy we chose there to make this new car purchase. Rick Miller was so great to work with! More

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This is my second purchased from Brilliance Honda. I was referred to Darrell Herbert several years ago by a colleague of mine to give him a try and now Im upset at myself for waiting so long. My exper I was referred to Darrell Herbert several years ago by a colleague of mine to give him a try and now Im upset at myself for waiting so long. My experience with Darrell Herbert has been nothing short of amazing. "Outstanding" is the best word to describe the service, staff, value and process. Brilliance Honda has a lifetime customer from here on out. This is the best dealership I have ever purchased a car from. I highly recommend Brilliance if anyone is in market for a new car. More

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Rick, our salesman, was knowledgeable about the CRV Hybrid 2024 car we ended up purchasing. Hybrid 2024 car we ended up purchasing. More

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Eva and the whole team made it very smooth for us when buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another c buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another car from them in the future! The best dealership! Good deals and good people! Highly recommended! Thank you Eva and the whole Brilliance Honda of Crystal Lake team! More

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This was a good car shopping experience in which I came away k owing I had received a reasonable, good deal. away k owing I had received a reasonable, good deal. More

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Sam was quite the salesman. Such a polite , likeable young man and really knew his stuff . He really listened to what I wanted and worked within my budget. Darrell in Finance wa Such a polite , likeable young man and really knew his stuff . He really listened to what I wanted and worked within my budget. Darrell in Finance was also amazing! He was so calming and soft spoken and got me the perfect rate . We had an amazing 1 st experience at Brilliance Honda all around and will definitely be back . More

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From the time I stepped on the lot, every employee I encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind a encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind and really worked his magic to make sure I could afford the car. He was patient and very calm. The process took a while but was worth it in the end. More

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I just purchased my 6th Honda from Brilliance. I have had the same salesperson, Evan, for all 6 visits. Needless to say, I trust Brilliance both for their help when purchasing a car that meets my I have had the same salesperson, Evan, for all 6 visits. Needless to say, I trust Brilliance both for their help when purchasing a car that meets my needs. The Service Department is great too. More

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This is the third car that we have bought thru this dealership and are once again thrilled with our new SUV! dealership and are once again thrilled with our new SUV! More

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Very nice people. My sales man matt rollak was very helpful.And the. Finance manager Darrell was very helpful too. My sales man matt rollak was very helpful.And the. Finance manager Darrell was very helpful too. More

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