Eva Gagliardi

Eva and the whole team made it very smooth for us when buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another c buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another car from them in the future! The best dealership! Good deals and good people! Highly recommended! Thank you Eva and the whole Brilliance Honda of Crystal Lake team! More

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I can't express enough on how satisfied we are with our latest purchase. What a wonderful surprise to work with Eva again who sold us our last Honda that we purchased over 22 years ago. My wife and I alway latest purchase. What a wonderful surprise to work with Eva again who sold us our last Honda that we purchased over 22 years ago. My wife and I always remembered Eva as being so delightful to work with and nothing has changed in all these years. Straight forward in working with me with our Trade and getting my wife her new vehicle. Eva respected our time and made the process so easy and quick. Vince finished the process with us and this to was a pleasent experience. We have bought many vehicles in the last couple decades and I can say the best were both at this Honda dealership. If I ever meet the owner I would tell him that he has an excellent team and should be very proud. Thanks Again. More

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Eva is always a pleasure to deal with. I have purchased 6 cars at this dealership over the years and have always been happy with my purchases. I have purchased 6 cars at this dealership over the years and have always been happy with my purchases. More

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Eva was EXCELLENT! She could teach Customer Service to others. Appreciated her wisdom during the transaction. God Bless She could teach Customer Service to others. Appreciated her wisdom during the transaction. God Bless More

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Eva was very kind and settled my nerves. Vince in finance made it an easy process. Vince in finance made it an easy process. More

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From the start of this process to the end Brilliance Honda was fantastic. This is my third car from them and my inlays have also purchased 2. We drive over an hour because we always know we will be trea Honda was fantastic. This is my third car from them and my inlays have also purchased 2. We drive over an hour because we always know we will be treated well and fairly. More

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Straight forward no nonsense fair dealing policies and sales people. Sales floor and service area are clean and tidy. sales people. Sales floor and service area are clean and tidy. More

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Eva my sales person was great. Everything she told us that would happen, did happen. She was genuine, caring and very helpful. Her follow up was amazing. We are so happy. Everything she told us that would happen, did happen. She was genuine, caring and very helpful. Her follow up was amazing. We are so happy. More

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Especially during this time of new car and used car shortages, I was hesitant to buy a replacement for my 10 year old SUV. I very much appreciate the fair pricing, the absence of “add ons” by this dea shortages, I was hesitant to buy a replacement for my 10 year old SUV. I very much appreciate the fair pricing, the absence of “add ons” by this dealer, the frequent (but not too frequent) updates on the vehicle status and the availability of videos to learn the operation of my new CRV. More

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Love Eva! She makes buying easy. We have leased 4 cars from Brilliance. My only complaint is how long it takes to complete the financing and delivery. Service She makes buying easy. We have leased 4 cars from Brilliance. My only complaint is how long it takes to complete the financing and delivery. Service Dept is good. Overall, it’s a good dealership, in my opinion but it’s Eva that keeps me coming back. More

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