James Bertram Jr
James Bertram Jr at Steve Schmitt Kia
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James Bertram Jr | Page 2

Business Manager

Steve Schmitt Kia

11655 New Halls Ferry Road
Florissant, MO 63033

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4.7
90 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

15 yrs, 1 mo

Specialties & Trainings

Finance & Insurance

Sub-prime Finance

View more specialties & trainings
4.7

90 Reviews

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90 Reviews of James Bertram Jr

February 28, 2024

Dealership Rating
Employee Rating

5 Star service. This is where you want to go to purchase a Kia. Jenai, my sales person, was professional, knowledgeable, and patient. A great salesperson. Mike, the More

by Mike M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Steve Schmitt Kia responded

Mike, Thank you so much for choosing Steve Schmitt Kia! Please let Jenai, Mike, and James know if we can be of any more assistance!

February 24, 2024

Dealership Rating
Employee Rating

I walked out of multiple dealerships before I finally went to Steve Schmitt Kia. Antonio's attitude was refreshing. He was helpful and respectful. I would definitely go back! More

by ndzielke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Shea, Antonio Jones

Feb 25, 2024

Steve Schmitt Kia responded

Thanks for your feedback on your recent visit to Steve Schmitt Kia. It's great to hear that Antonio was able to assist you and that you had such a positive experience.

February 13, 2024

Dealership Rating
Employee Rating

I would recommend Steve Schmitt to anyone looking for a new or used car. Antonio Jones is an excellent salesman. More

by clynnb5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Shea, Antonio Jones

Feb 13, 2024

Steve Schmitt Kia responded

Thank you for choosing Steve Schmitt Kia. Your feedback and rating mean a lot to us. We're glad Antonio was able to help, and we hope to see you again!

February 03, 2024

Dealership Rating
Employee Rating

Fast, quality and no push sales. Happy to have went to Steve Schmitt kia. Everyone was amazing from start to finish and look forward to using Steve Schmitt dealers in the future. More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Triston Hamilton

Feb 05, 2024

Steve Schmitt Kia responded

Thank you, Nick, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Steve Schmitt Kia are glad to have you as a customer.

January 24, 2024

Dealership Rating
Employee Rating

Excellent service everyone fantastic shout out to my sales person I would like to express my gratitude to him and I would like to say he definitely assett to the Kia Family More

by jonescleveland60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kory Bullerdick, Antonio Jones

Jan 24, 2024

Steve Schmitt Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Steve Schmitt Kia are glad to have you as a customer.

January 23, 2024

Dealership Rating
Employee Rating

Triston was great to work with. I normally dislike vehicle purchases due to all the drama and theatrics. But my experience at Steve Schmitt Kia was nothing like that. I knew what I More

by wintercustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Triston Hamilton, Jenai Mickens, Michael O'Shea

Jan 23, 2024

Steve Schmitt Kia responded

Thank you for taking the time to share your thoughts on working with Triston and our team. We're glad to hear we delivered such a great experience!

January 23, 2024

Dealership Rating
Employee Rating

Very quick, had the vehicle we were looking for, and managed to close a deal same day More

by acassmeyer
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Mayer , Jenai Mickens

Jan 23, 2024

Steve Schmitt Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We thank you for choosing Steve Schmitt Kia!

January 18, 2024

Dealership Rating
Employee Rating

Mr Bertram was very rude. He made us wait unnecessarily even though we had a long drive to return home. Very condescending when I turned down warranty and financing. Ridiculou More

by kennerfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Antonio Jones

Jan 19, 2024

Steve Schmitt Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 15, 2024

Dealership Rating
Employee Rating

Triston was not there - so no stars for him Jenni - Was awesome!! Very friendly and understanding of everything!! More

by luvdolphins2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Shea , Jenai Mickens

Jan 15, 2024

Steve Schmitt Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jenni or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 23, 2023

Dealership Rating
Employee Rating

Really nice people very easy to work with. Would recommend to anyone looking for a car dealership More

by T S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Triston Hamilton

Dec 27, 2023

Steve Schmitt Kia responded

Here at Steve Schmitt Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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